Hello all! I'm seeing an oddity on some of the clients in our environment and wanted to :
- see if anyone has experienced this before
- get a suggested remediation
Some of our endpoints will receive the client installation but don't show up in the Netskope console. If we look at configuration, it pulls updates and shows enabled. But the host name never shows up in Security Cloud Platform > Netskope Client > Devices. A stop/start of the service as well as a manual uninstallation/reinstall go through without issue (even prompting for and authenticating the current password) but still nothing in the Console. Is there by chance a command we can run to force the device to report back to the Netskope console?