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How do DLP incidents get converted into Netskope Alerts?

Marvinr-crst
New Contributor

Hii community,

 

I have noticed that in netskope platform, we are not able to see incidents but alerts so i had a question that "How do DLP incidents get converted into Netskope Alerts?".

 

Looking forward to answer.

Thanks

1 ACCEPTED SOLUTION
rthomson
Netskope
Netskope

If a file is found to contain a DLP violation, you should see both a DLP 'Incident' and a SkopeIT Alert. 

 

A DLP Incident will show the file name object, but if you click inside that you should see multiple incidents triggered on the same filename:

rthomson_3-1643895651217.png

 

For example, the DLP incident  for "Book1.xlsx" is only showing 14 DLP Incidents:

rthomson_1-1643895206328.png

 

These DLP incidents also translate into multiple 'Alerts' in SkopeIT :

rthomson_2-1643895567163.png

 

 

 

 

View solution in original post

1 REPLY 1
rthomson
Netskope
Netskope

If a file is found to contain a DLP violation, you should see both a DLP 'Incident' and a SkopeIT Alert. 

 

A DLP Incident will show the file name object, but if you click inside that you should see multiple incidents triggered on the same filename:

rthomson_3-1643895651217.png

 

For example, the DLP incident  for "Book1.xlsx" is only showing 14 DLP Incidents:

rthomson_1-1643895206328.png

 

These DLP incidents also translate into multiple 'Alerts' in SkopeIT :

rthomson_2-1643895567163.png