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Gostaria de verificar se é possível realizar uma configuração no Netskope onde não fique inativo quando o usuário travar a máquina.Porque temos uma política de Acesso Condicional com exceção dos IPs Netskope, mas quando o usuário bloqueia a máquina e...

Omit specific account from Real-Time Protection/Threat Protection policy

Hi all, Wanted to get your thoughts on how to best approach something. We have a specific user account that's leverage for internal pen testing. As expected, there are Real-time Protection Policies that fire off alerts for this account's activity whe...

Netskope Client and PAC files

If you have PAC files or WPAD deployed to user base here are recommended settings: 1. Following traffic needs to go via PAC addon-.goskope.com 2. Following traffic needs to go DIRECT gateway-.goskope.com gateway-backup-.goskope.com dns.google 3. Do n...

Resolved! Support Portal - New ticket acknowledgement email

First, Let me start by saying that I tried raising this via my support and account teams and was wildly unsuccessful.About 2 weeks ago, the template message that is sent when a user creates a new ticket via the portal was updated. However, the messag...

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