My suggestion would be: 1. attempt the Windows update again 2. download the netkope client logs (right click -> save logs) and unzip. 3. look inside nsdebuglog.log 4. filter the nsdebuglog.log file for the word "Tunneling" 5. You should see a number ...

If a file is found to contain a DLP violation, you should see both a DLP 'Incident' and a SkopeIT Alert. A DLP Incident will show the file name object, but if you click inside that you should see multiple incidents triggered on the same filename: For...

The alert in SkopeIT will always remain available in the UI as a historical event. By default, the filter in 'Alerts' will filter on "Acknowledged: No" . Setting this alert to "Acknowledged" will hide it from SkopeIT (you can then also filter on Ackn...