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Understand how Sponsored Ads work on Google Search

Netskope Global Technical Success (GTS)Understand how Sponsored Ads work on Google Search Netskope Cloud Version - 129 ObjectiveThis article aims to shed light on how sponsored ads work when you search on Google, and what types of controls can be applied through Netskope. PrerequisiteNetskope SWG or Next-Gen SWG license ContextParent Article - Parent Article - Having a real-time policy to block Online Ads is one of the recommended Netskope best practices. However, this can sometimes create challenges for the administrators managing Netskope due to end-user behavior.Here's why:The end-user searches for something on Google. The top results are often sponsored (ads). When the user clicks on a sponsored link, it gets blocked by the "Online Ads" policy, triggering a block pop-up. The user assumes the actual destination site is blocked, not realizing it's only the sponsored (ad) version that's restricted. As a result, they escalate the issue to their local IT team. The Netskope admin then h

100

6 hours ago

irfanalamNew Member

Next Gen SWG

Netskope restricts the mac laptop from connecting to public Wi-Fi

Can anyone confirm whether Netskope enforces restrictions that prevent a Mac laptop from connecting to public Wi-Fi networks, while allowing successful connections to private Wi-Fi networks? If such a restriction exists, could you please advise which specific Netskope logs should be reviewed to verify whether the Mac laptop's access is being blocked or restricted on public Wi-Fi?

6 hours ago

Leandro Timotio de LimaNetskope Employee

Dashboard Gallery

Advanced Analytics - NPA Health / Visibility

Report with an overview of Publisher health and a summary of usage information by publisher, ports, users, and destinationsReport:Advanced Analytics - NPA Health / Visibility

272

9 hours ago

maxkorNew Member III

Private Access for ZTNA

Actions in browser access

Hello,I would like to know if it is possible to allow copy and paste when using ZTNA in browser access mode.If yes, could you please provide guidance on how to configure it?Thank you

13 hours ago

Leandro Timotio de LimaNetskope Employee

Dashboard Gallery

Advanced Analytics - Shadow IT Visibility

This report provides an overview of applications used within the organization, organized by reputation.Advanced Analytics - Shadow IT Visibility

210

15 hours ago

Saniya MurtuzaNetskope Employee

2025 Webinars

📅 Event Follow-Up: Unpacking all the Adoption Resources

Event Follow-Up: Unpacking all the Adoption Resources Date: September 10, 2025Topic: Unpacking all the Adoption Resources🔍 Summary:Thank you to everyone who attended our recent webinar, “Unpacking all the Adoption Resources”, held on 10th September 2025. We hope you found it insightful and valuable for accelerating your Netskope adoption journey.During this session, we covered the below topics : Understand the core portals and resources available to drive your Netskope adoption journey Learn how to navigate and utilize each platform effectively Explore self-service tools like the Knowledge Portal, Community, Support, and Trust Portal Get tips on how to get help, stay updated, and build internal expertise and set yourself up for a successful and scalable deployment of Netskope🎥 Webinar Recording:If you missed the session or would like to revisit the content, you can watch the recording below:🔗 Customer Recording 🔗 Partner Recording📝 Share Your Feedback:We’d love to hear your though

170

18 hours ago

cesarNew Member

Private Access for ZTNA

Troubleshooting NPA Client on WSL Ubuntu 22.04

Hi, I'm having a hard time with the netskope client on Linux. This is a WSL2 installation, and a netskope agent is running on the windows host. But the windows agent status has no influence on the behavior of the guest linux one. Very often, the nsclient config outputs a normal status with tunnel up, and private access enabled. Unfortunately the show-pa show this : $ nsclient show-pastart process....Status: Connected (User Tunnel) Sent: 0 bytes Received: 78646 bytes and the nsdebuglog.log is spammen with this kind of errors : 2025/09/16 20:21:00.358996 stAgentSvc p46ba6 t46db5 error nsKernelUserShim.cpp:359 KernelUserShim Failed to register NAT flow!2025/09/16 20:21:01.381263 stAgentSvc p46ba6 t46db5 error nsKernelUserShim.cpp:359 KernelUserShim Failed to register NAT flow!2025/09/16 20:21:02.404470 stAgentSvc p46ba6 t46db5 error nsKernelUserShim.cpp:359 KernelUserShim Failed to register NAT flow!2025/09/16 20:21:25.547248 stAgentSvc p47489 t4755c error nsKernelUserShim.

110

1 day ago

Aaron_ZhangNetskope Employee

Dashboard Gallery

Web Traffic Consumption Insights - Top Contributors

A simple dashboard that provides directional visibility into the top contributors (domains, apps, & users) of bandwidth consumption in your environment based on Transaction Events.

120

1 day ago

Aaron_ZhangNetskope Employee

Dashboard Gallery

Top Allowed & Blocked Websites by User Group & Organization Unit

  This dashboard provides visibility into top allowed & blocked websites and the corresponding URLs. "Allowed" & "Blocked" are determined using the "Action" filter in each widget, which can be further customized based on your environment.    The dashboard also includes the "User Group" & "Organization Unit" filters that can be used to target any particular AD groups in your environment.   

82610

1 day ago

aplazaNetskope Employee

Video Library

Inside Netskope 10: Operationalizing UEBA UCI AlertsInside Netskope

Hear from our internal security team as they discuss how to leverage User and Entity Behavior Analytics (UEBA) to gain full visibility of the risks that end-users face or perform and ways to take action based on User Confidence Index (UCI) scores. Key Topics:What is User and Entity Behavior Analytics (UEBA) How does Netskope use and implement this within our SOC (Security Operation Center) Detection/Ticket Creation from UCI (User Confidence Index) Enabling user risk scores from our other applications feeding into a user's UCI Policies within Netskope to coach users, or taking action for specific users’ depending on their UCI View past events in this series!

2272

2 days ago

irfanalamNew Member

Next Gen SWG

Netskope restricts the mac laptop from connecting to public Wi-Fi

6 hours ago

maxkorNew Member III

Private Access for ZTNA

Actions in browser access

Hello,I would like to know if it is possible to allow copy and paste when using ZTNA in browser access mode.If yes, could you please provide guidance on how to configure it?Thank you

13 hours ago

cesarNew Member

Private Access for ZTNA

Troubleshooting NPA Client on WSL Ubuntu 22.04

110

1 day ago

MelanieWhiteNew Member

Community Feedback

Cannot Install Netskope on a computer

I found two machines in our tenant that were still on version 114 and 115. I have manually uninstalled from the Control Panel and gone through the Registry to remove Netskope entries. I’ve also tried using the Uninstall script but nothing is working. I’ve used the verbose logging switch at the end of the msi install script, which did show error codes of 1603 and I’ve seen 2203, but those look like they’re pointing to Windows Installer issues. That has indicated that either the older version (or orphaned files) are still present or there are permission issues. I’ve also found the Windows Installer service stopped. I still cannot get the msi install to work even after starting the Installer service. The System profile has full control on the folder the msi is located in. I’ve created a ticket through the Support Portal but nothing is working. We even tried disabling our AV software. I don’t want to have to re-image these two devices due to the user’s schedules and amount of tra

2 days ago

MelanieWhiteNew Member

Additional Discussions

Version 123 has not enabled on a local computer when installed via an MDT image

Most of our devices are on version 129 but our image has not been updated from version 123 yet. Recently we’ve had two machines that have not been enabled after imaging until someone else has signed in to that machine. Both of those people, myself included, are Admins so I’m not sure if it’s that level of permission or just that someone else with an account in Netskope signed in. I know we can’t auto-update from version 123 to 129 without issues. My question is - once the computer is imaged, does it still take 15 - 20 minutes before an auto-update would happen and could the version differences cause the issue with 123 enabling without intervention?

2 days ago

secproceoNew Member

Private Access for ZTNA

Using NPA to Connect to Azure Databricks

Team, Good morning. I’m using NPA to connect to Azure Databricks via Private Link’s.My initial connection works fine but the connection fails on the second attempt.I must clear the cache on the endpoint and disable/enable all clients services in the Netskope console for the connection to work again.When the connection fails, I get the error message below. Has everyone experience this issue connecting to Azure Databricks using NPA?

512

2 days ago

zmcinroy

Private Access for ZTNA

"The certificate chain was issued by an authority that is not trusted" when using NPA to access SQL Server

Some of my users are reporting errors when trying to connect to a SQL Server over NPA. The connection is successful but is erroring out due to a cert trust issue: The SQL server has forced encryption turned on; I have verified that the remote host is able to connect over the required ports.Is there another configuration that is needed to allow NPA to work with SQL Server Forced Encryption, do I need to deploy the Netskope Cert to the SQL servers?

221

5 days ago

MSpaldingNew Member III

DLP

Generative AI and json/blob Uploads

I have been tasked with allowing our user population to have access to the Generative AI category while also protecting the company and our patients by preventing uploads of any files with PHI in them to anything other than our internal instance of Copilot.I have created Realtime policies that I believe achieve this goal, but I have encountered an issue where certain AI sites do not upload the file in a format which Netskope can see into. Specifically, Grok uploads files as a blob while Quillbot and Heidi Health AI upload the file in blob, json or webm formats.Is there a way for Netskope to be able to view these file uploads and apply our PHI profiles to the upload? I have not seen any documentation which addresses this, and I am curious if anyone else in the community is running into a similar problem.

1257

6 days ago

jbookhammerNew Member

Discussions

What does the high medium low poor and row total mean in the application summary report in advanced analytics?

I am using out of the box AA reports and i have no idea what this is trying to tell me:

121

7 days ago

wilsonExplorer III

Next Gen SWG

Help.salesforce.com AI bot

Yes, I am going to create a case, but on the chance I can shortcut the process I thought I would ask here. Has anyone developed a solution for the AI chatbot at help.salesforce.com?We know we are going to have to SSL bypass, we just having figured out what URLs yet.

552

7 days ago

Product Forums

Explore Netskope Community Forums: Dive Into Next Gen SWG, CASB, Security Posture, ZTNA & DLP Solutions

DEM: Digital Experience Management forum

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Advanced Analytics helps organizations understand and manage their exposure to cloud risks by providing a 360° view of activity throughout the Netskope platform.

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Dashboard Gallery

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Dive into the Netskope Forums Community for comprehensive discussions on cloud security, network protection, and innovative cybersecurity solutions. Connect with experts and peers to share knowledge, experiences, and best practices in safeguarding digital assets and ensuring secure cloud adoption.