This use case is about Generative AI, but I've run into this issue with other categories as well.
I create a Generative AI block and then I'm adding exceptions as needed by the business. The issue is that I have to create a URL list for those applications that do not show in "CloudApp" options. (ie. Grammarly).
What I don't understand is why is the app not available? I get that Netskope can't distinguish between activities within the app, but when I look at the Alerts and logs it's clearly categoring the URL to the application. I'm now forced to create a rather large URL list to allow Gram