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Question

Show Coaching Webpage Notification

  • February 29, 2024
  • 2 replies
  • 136 views

munster

Hi

I have a RTP allow for video streaming with webpage coaching notification to inform user.

How do I configure it to show the coaching page everytime it was access to those site?

 

Thank

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2 replies

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  • Netskope Employee
  • 277 replies
  • February 29, 2024

Hello @munster,


There’s some natural suppression that occurs due to how many calls are made for each web page.    You can control how long to suppress subsequent notifications for the same event triggering but the minimum is 1 minute.  See the section on “Mute” and note that these apply to all policies.

 

https://docs.netskope.com/en/netskope-help/data-security/real-time-protection/policy-notification-templates/ 


munster
  • Author
  • 26 replies
  • March 2, 2024

Hi sshiflett

Thank.

I used the “browser” setting in the Delivery Method.  It only showed the 1st time accessed.  If I closed the browser and accessed after 1 min, it does NOT show alerts anymore after some “unknown” time later.

Is there anyway to show the alert when new browser opens after 1 min?

Thank