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Netskope Employee
gthomasNetskope Employee
published in Community News & Announcements
Announcement: Upcoming enhancements to the Netskope Customer Portal

Dear Valued Customer,We are pleased to announce upcoming enhancements to the Netskope Customer Portal (support.netskope.com), designed to improve your experience and access to information. Guest Login Page and Enhanced Search FunctionalityOn August 19, 2025 0400 Hrs UTC, we are launching a new guest page with public content and federated search functionality to Netskope product documentation and Community. This means you will soon be able to access valuable resources and search for information more easily, even before logging in! Note the change in date from the previously communicated August 15, 2025.Your existing Customer Portal login process will remain unchanged for now.Please use the ‘Login’ button to Login or ‘Create Case’ button to create a case directly. Login using the same credentials on the login pageUpcoming Improvements to Your Netskope ExperienceAs part of our ongoing efforts to enhance the customer experience, we’re preparing to introduce a more seamless login experience

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G
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
We’re Excited to Introduce the Redesigned Netskope Community!News

🎉 We’re Excited to Introduce the Redesigned Netskope Community!The Community Team is thrilled to unveil a fresh new look for the Netskope Community! We've been working diligently behind the scenes to enhance your experience—and now it's time to explore what’s new.Our redesigned community is built to deliver a smoother, more engaging experience and equip you with the right tools to connect, share, and grow with your peers.Here’s a glimpse of what’s new:New Homepage: The community homepage has been updated with a simpler, more user-friendly design. The layout optimizes navigation, and newly added sections highlight trending discussions and key content. Key New Features:Quick Links: Our new Quick Links section ensures you stay up to date with the most active and relevant conversations happening across the community.Direct Access to Focused Product Forums: Connect with experts and peers in dedicated product forums, facilitating targeted problem-solving and knowledge sharing.Intelligent an

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Rohit_Bhaskar
Netskope Employee
Kota Takahashi
Netskope Partner
Kota TakahashiNetskope Partner
asked in About the Netskope Community
Questions Regarding the Global Dedicated Egress IP Option: Behavior, Risks, and Deployment Scope

I'm aware that the Egress IP option is generally applied per PoP, but I’d like to get more clarity regarding the Global Dedicated Egress IP option—specifically its configuration and potential risks. I would greatly appreciate guidance on the following points: How many PoPs and Egress IPs are assigned when using the Global Dedicated Egress IP option? Is it technically possible to apply the same Egress IP across all PoPs worldwide? What potential risks should be considered when implementing such a global configuration? Thanks in advance for your insights.

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Kota Takahashi
Netskope Partner
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording is Available Now!! Transaction Event Streaming Migration Path Update

Thank you to everyone who attended our recent webinar on the sunset of the Transaction Event Streaming service. We appreciate your engagement and the great questions you asked.For those who couldn't make it, or if you'd like to review the information, you can access the full recording here: For Partners For CustomersIn this session, we covered: The details of the transition and what it means for your organization. Key steps and best practices for migrating your event streaming workflows. Important timelines and the support channels available to you. We encourage you to watch the recording to ensure you are fully prepared for the upcoming changes.If you have any further questions, please don't hesitate to reach out to your account manager or our support team.

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Netskope Customer Notice - Unsupported Third Party Integration - August 2025News

Dear Netskope Customers,Netskope has been notified that certain third party vendors, who are not Netskope integration partners, are recommending unsupported mechanisms for integration with Netskope, and may be falsely representing that such mechanisms are endorsed by Netskope. These unsupported integrations typically require privileged access to Netskope tenants, scrape data out of Netskope beyond what is officially supported by Netskope, and may lead to abuse of Netskope APIs. Here is an example of a configuration guide for such an unsupported configuration.(You Can also look at the attached image for more details.) Netskope provides a broad and growing ecosystem of partners that offer supported integrations. These official integrations go through rigorous testing and use stable APIs/interfaces that Netskope is able to support. If you are not certain whether the vendor is offering an officially supported integration, please consult Netskope support or your Netskope account team.  Vend

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in About the Netskope Community
About the Netskope Community - New Registeration

Welcome to the Netskope Community — a dedicated space where Netskope customers, partners, and experts come together to share ideas, solve problems, and grow their knowledge.To maintain a trusted and secure environment, we moderate all new registrations. This means: 🛡️ Only verified Netskope customers and partners can contribute to discussions, ask questions, or share insights. ⏳ Account approvals typically take up to 24 hours, as our team carefully reviews each request to ensure a safe and relevant experience for everyone. 🧠 Once approved, you'll have full access to post, comment, upvote, and be part of valuable conversations. Our goal is to keep the community insightful, respectful, and free from spam — so your experience stays focused and useful.Thanks for being here! We’re excited to have you as part of this growing community. 🙌Share your feedback @ community@netskope.com or DM ​@Rohit_Bhaskar for your queries 

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in About the Netskope Community
🛡️ Community Access: User Moderation in Place

Hey Netskope Community Members! 👋 Just a quick heads-up for all new members (and a reminder for existing ones) — to keep the Netskope Community safe and valuable for our customers and partners, we manually review and approve every new user who joins. This means:✅ We verify all registrations to ensure you're a Netskope customer or partner⏳ It can take up to 12 hours for your account to be approved🧑‍💻 Once approved, you’ll have full access to post, comment, and submit ideas If you’ve just signed up and don’t see full access yet — hang tight, our team is on it!And if it's been more than 12 hours or you're running into issues:📩 Reach out to Rohit Bhaskar📧 Or email us anytime at community@netskope.comThanks for your patience — this process helps us keep the community helpful, focused, and secure for everyone who’s part of the Netskope journey. 🙌

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in About the Netskope Community
💡 How to Submit an Idea in the Netskope Community

We're excited to hear your feedback and feature requests — your ideas help shape the future of our products! Here’s a quick guide on how you can submit your ideas directly through the Netskope Community:✅ Steps to Submit an Idea: Log in/Signup to community.netskope.com. Navigate to the Ideas section. Click on “Submit an Idea”. Fill in your idea title, provide a detailed description, and choose the relevant category or product area. Hit Submit — and that’s it! Our Product and CX teams will review your suggestion.  🛡️ Note on Access & Moderation:To ensure a high-quality experience, all community users are moderated. This means: Only Netskope customers and partners are approved for posting ideas and discussions. New users may experience a short delay while access is verified and approved. If you’re unable to see the Submit Idea option or face any issues:👉 Please reach out to Rohit Bhaskar directly📧 Or email us at community@netskope.com Your input is invaluable — thank you

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording is Available Now!! Threat Protection - Expert - Integrations Part 2

If you missed the recent technical workshop, "Threat Protection - Expert - Integrations Part 2 - Cloud Exchange Integrations", the recording is now available!This session, led by Mark Pray, Sr Product Adoption Expert at Netskope, was an invaluable opportunity to dive deep into maximizing your Netskope Cloud Security solution through powerful Cloud Exchange integrations.As an extension of our regular technical workshops, these sessions are designed to help you get the most out of your Netskope investment.In this recording, you'll learn: Advanced Integration Use Cases Deep-Dive: Automation and Custom Workflows Best Practices for Optimization Live Q&A with Netskope Experts Real-World Scenarios & Troubleshooting Tips Enhance your threat protection strategy and learn how to leverage the full potential of Netskope with Cloud Exchange. Access the recording today! Kindly use below recording links a per your convenience : Customers Partners 

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording is Available Now!! "Threat Protection - Expert - Integrations Part 1

If you missed the recent technical workshop, "Threat Protection - Expert - Integrations Part 1 - Cloud Exchange Integrations", the recording is now available!This session, led by Mark Pray, Sr Product Adoption Expert at Netskope, was an invaluable opportunity to dive deep into maximizing your Netskope Cloud Security solution through powerful Cloud Exchange integrations.As an extension of our regular technical workshops, these sessions are designed to help you get the most out of your Netskope investment.In this recording, you'll learn:Key Integration Use Cases Step-by-Step Integration Examples Q&A insights from Netskope Experts Best Practices & Real-World Use CasesEnhance your threat protection strategy and learn how to leverage the full potential of Netskope with Cloud Exchange. Access the recording today! Kindly use below recording links a per your convenience : Customers Partners   

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording is Available Now!! Patient Zero - The First Victim of a CyberattackWebinar Recording

Dear Netskope Community,The recording is now live! now for our session on “Patient Zero - The First Victim of a Cyberattack”Hear from  Mark Pray, Sr. Product Adoption Expert at Netskope, as he walks you through how to detect and respond to Patient Zero — the first user or device impacted during a cyberattack. This session is packed with practical insights to help you strengthen your threat response strategy. Topics We covered:✅ How to identify Patient Zero using Netskope’s Threat Protection and Analytics✅ Setting up Real-Time Alerts & Automated Ticketing for faster incident response✅ Protection Strategies to contain and remediate threats quickly✅ Policy Configuration Tips for proactive threat defense✅ Best Practices and Real-World Use Cases from the field 📺 Watch the full recording now: Customers PartnersFor Past Recordings, Click Here

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
posted in Community News & Announcements
Community Announcement : Netskope Community Revamp 2025 🚀

Hey there! 👋 The Community team is excited to share that Netskope Community is getting a significant update on Thursday, May 15, 2025! Netskope values community and has dedicated significant effort to improving the site's UI/UX. The first release of these improvements will be available next week. Following the launch, subsequent releases will be driven by user feedback. Key details about the update:Maintenance Window: The Netskope Community will be in maintenance mode early hours on Thursday morning, starting at 1:00 a.m. Eastern Time. During this time, the site will be inaccessible. No Data Loss: All existing content, leaderboard points, and login credentials will remain unchanged. No action is required from your end. Go-Live: The updated site will be accessible by Thursday, May 15, 2025, no later than 8:30 a.m. Eastern Time. You can log in using your current credentials. Support: If you encounter any issues or need to contact the team, please email community@netskope.comThank you fo

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording is Available Now!! Threat Protection: UEBA Part 2

Thank you for joining our webinar, "Threat Protection - Advanced - UEBA Part 2," In case if you Missed our deep dive into advanced UEBA? No worries! Catch the recording of Threat Protection - Advanced - UEBA Part 2 now. Our expert, Mark Pray, unpacked custom rules, machine learning, key detection scenarios like User Confidence Index (UCI), SOC Detection Packs (C2 Beaconing), UEBA Incidents, and more. Level up your threat detection – watch here:  Session 2: Threat Protection: UEBA Part 2Watch Recording:Customers PartnersWe encourage you to explore the recordings and share your thoughts. Please feel free to reach out if you have any further questions or would like to discuss specific use cases!

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording is Available Now!! Threat Protection: UEBA Part 1

Thank you for joining our webinar, "Threat Protection - Advanced - UEBA Part 1," where we explored enhancing security with User and Entity Behavior Analytics. If you missed the live session or want to revisit the content presented by our Sr. Product SME, Mark Pray, please find the recording below. It covers UEBA fundamentals, standard and advanced features, configuration, tuning, and best practices. We hope you find it valuable in strengthening your organization's defenses. Session 1: Threat Protection: UEBA Part 1Watch Recording: Partners Customers We encourage you to explore the recordings and share your thoughts. Please feel free to reach out if you have any further questions or would like to discuss specific use cases!

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Netskope Employee
nroweNetskope Employee
posted in Community News & Announcements
Netskope DEM - Advanced Diagnostics Video Walkthrough Series

Hello Netskope Community,The Netskope Digital Experience Management product team is happy to announce the release of our first batch of how-to videos walking through the DEM Enterprise “Advanced Diagnostics” dashboard. The goal of these videos is to enable customers to familiarize themselves with the new capabilities and respective administrative workflows to fast-track your journey from novice to Network/Netskope hero. Highlights:🔍 ISP Latency and packet loss – Learn to identify the first (of potentially many) point(s) of latency across the WAN and your ISP providers and prevent further impact. 🛠️ Application issues – Use Netskope’s powerful Advanced Diagnostics interface to identify small or large application performance issues across your organization. 🏷️ Bypassed Traffic – Learn how to interpret and leverage bypassed traffic monitoring as key metrics to provide context and insight in any troubleshooting scenario. 📝 Performance Troubleshooting – Tie it all together with a compre

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Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording is Available Now!! Threat Protection Advanced: Remote Browser Isolation Part 2 | March 2025

Thank you for joining our "Threat Protection Advanced: Remote Browser Isolation Part 2" webinar on March 13, 2025! We covered advanced RBI topics, including Targeted and Extended RBI, DLP, threat protection for file transfers, policy order, and logging.In case you missed any part or would like to revisit the content, we’ve provided the session recordings and a quick recap of the key topics covered.Session 2: Threat Protection Advanced: Remote Browser Isolation Part 2Watch Recording: Partners Customers We encourage you to explore the recordings and share your thoughts. Please feel free to reach out if you have any further questions or would like to discuss specific use cases!Best regards,Rohit BhaskarNetskope Community

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording is Available Now!! Threat Protection Advanced: Remote Browser Isolation Part 1 March 2025

We appreciate your participation in our Threat Protection Advanced: Remote Browser Isolation Part 1 webinar series, where we explored malware threats, network attacks, and best practices to enhance security. In case you missed any part or would like to revisit the content, we’ve provided the session recordings and a quick recap of the key topics covered. Session 1: Threat Protection Advanced: Remote Browser Isolation Part 1 Watch Recording:For Partner For Customers We encourage you to explore the recordings and share your thoughts. Please feel free to reach out if you have any further questions or would like to discuss specific use cases! Best regards,Rohit BhaskarNetskope Community

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Rohit_Bhaskar
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Register Now! Netskope DSPM Overview, Demo, and Roadmap Sneak-Peek

While CASB and DLP solutions focus on data in motion—whether on-premises, in SaaS applications, or across IaaS environments—Data Security Posture Management (DSPM) proactively secures data at rest. It helps you better understand your data landscape, uncover hidden security risks, and enforce security policies to protect your most valuable assets against future threats. Join our product team as they provide a demonstration and a glimpse at our data security roadmap to help you understand how Netskope DSPM is set to bolster your security with:Discovery and classification of sensitive data Data access governance Data usage risk analysis Data privacy and compliance Policy validation and enforcement NAM, EMEA, LATAM APAC April 10, 2025  8:00 AM - 8:35 AM PDT  April 10, 2025 3:00 PM - 3:35 PM AEST  Register now Register now  Interested in learning more? Check out “Data Security Converged: A Symposium for the AI Era” to hear from the founder and

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aplaza
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
posted in Community News & Announcements
Community Announcement: Introducing the Open-Source Netskope Log Parsing Tool!

We're thrilled to announce the launch of a brand-new, open-source Netskope Log Parsing Tool! Built upon the foundation of a powerful Splunk App, this tool is designed to significantly simplify the process of analyzing Netskope client and publisher logs.This valuable resource was developed by our very own Toshiyuki Ikeda, Senior Cloud Support Engineer from APAC, demonstrating our commitment to empowering our community with practical solutions.Why should you be excited?Efficient Log Parsing: Say goodbye to manual, time-consuming log analysis! This Splunk App streamlines the extraction of crucial insights from your Netskope logs, enabling you to quickly identify trends, troubleshoot issues, and enhance your network security posture. Open-Source Advantage: We believe in the power of community collaboration. This tool is fully open-source, allowing you to deploy, customize, and contribute to its development, tailoring it to your unique requirements. Enhanced Visibility: Gain unparalleled vi

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Rohit_Bhaskar
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
NEW: Customer Support Portal

Designed to enhance your experience, the redesigned portal at support.netskope.com adds powerful new features to make it easier to find information, navigate resources, and leverage the benefits of Netskope Intelligent Assistant (NIA)—our new generative AI solution. Key Features:Enhanced Search Capabilities – Our upgraded search functionality delivers more relevant results across all Netskope content sources, including Product Documentation, Knowledge Articles, Academy, and Community discussions, making it easier than ever to find answers. Meet the Netskope Intelligent Assistant (NIA) – Your new AI-powered assistant! Leveraging Generative AI, NIA understands your questions and provides tailored, relevant answers from our entire knowledge base. Improved User Experience – The new portal provides a redesigned, user-friendly interface for easier access to key resources like the Trust Portal, App Notification Portal, Customer Webinars, trending content, and more!  Visit the new portal

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aplaza
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Elevate Your Network. Simplify Your Day

Elevate Your Network. Simplify Your DayStreamline access, boost uptime, and enhance efficiency Whether you are actively evaluating new solutions or just beginning to explore a change, watch these short demos and learn how to tackle performance issues before they escalate, secure remote access without delays, and simplify troubleshooting with tools that actually make your job easier. Gain practical solutions to modernize your network security with quick, actionable demos designed to show how you can:Simplify network security Prevent performance issues Secure remote access without slowdowns Troubleshoot faster with less guessworkWatch demos now!  

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aplaza
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
NEW: Netskope Trust Portal 2.0

Netskope Trust Portal 2.0Introducing real-time automation, granular insights, self-service notifications, and an interactive infrastructure map. Key differentiators:Automation as a Standard: Removing the reliance on manual updates eliminates delays, ensures accuracy, and best of all, reduces Mean Time to Notification (MTTN). Granular Insights: Customers don’t just see that something is down; they understand why, how long, and the impact on their users. NewEdge Infrastructure Storytelling: Trust Portal 2.0 showcases NewEdge network, the global network backbone of the Netskope One Platform, with an interactive map that highlights PoPs, service optimization events, and self-healing actions, illustrating its resilience and performance.Visit the Netskope Trust Portal 2.0 to experience real-time insights and explore how we’re redefining visibility and control.

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aplaza
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Introducing Product Learning Paths for Customers and Partners!

 🎉 Exciting News Alert! 🎉We are super excited to unveil our new Product Learning Paths for our customers and partners. These paths are designed not just as learning videos, but as journeys that guide you through every step of mastering our products from Beginner to Expert.🔍 What's in it for you?Customized Learning: Whether you're just starting out or looking to sharpen your skills, these paths are built to fit your expertise level. Step-by-Step Guidance: Each module is crafted to provide you with the knowledge and tools you need to succeed.🚀 Get Started Now! Dive into our learning modules today and kickstart your journey.👉 Check out the learning paths here💬 We’d Love to Hear From You!As you explore, let us know:What do you like the most? What could we improve? Any other learning modules you want us to add?Drop your thoughts in the comments below!

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Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Introducing Product Learning Paths for Customers and Partners!

 🎉 Exciting News Alert! 🎉We are super excited to unveil our new Product Learning Paths for our customers and partners. These paths are designed not just as learning videos, but as journeys that guide you through every step of mastering our products from Beginner to Expert.🔍 What's in it for you?Customized Learning: Whether you're just starting out or looking to sharpen your skills, these paths are built to fit your expertise level. Step-by-Step Guidance: Each module is crafted to provide you with the knowledge and tools you need to succeed.🚀 Get Started Now! Dive into our learning modules today and kickstart your journey.👉 Check out the learning paths here💬 We’d Love to Hear From You!As you explore, let us know:What do you like the most? What could we improve? Any other learning modules you want us to add?Drop your thoughts in the comments below! 

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Rohit_Bhaskar
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Netskope Homemade: Season 2Holiday Cookbook

Enjoy our second edition of home recipes from Netskopers around the globe, because good food is all the better when shared. The holidays are a time for traditions—and at Netskope, one of our favorite traditions is sharing a collection of Netskopers’ beloved homemade recipes. From savory dishes to sweet treats, discover the flavors that bring us joy, connection, and warmth. 🍳Get the cookbook! 🍽️ Do you have a favorite recipe that you make around the holiday season? Feel free to comment and continue the discussion!   

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