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Advanced Analytics

Advanced Analytics helps organizations understand and manage their exposure to cloud risks by providing a 360° view of activity throughout the Netskope platform.

146 Topics
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
published in Dashboard Gallery
DeepSeek Usage Dashboard

The recent release of DeepSeek brings a new opportunity to boost efficiency in your daily work. However, as with any powerful AI tools, it is important to view and manage DeepSeek usage in your environment. Based on our AI Usage Dashboard, we developed this DeepSeek Usage Dashboard that helps you better monitor and control DeepSeek usage in your organization.  The first section of the dashboard helps you quickly uncover DeepSeek usage in your environment. Here you can get visibility into how many users are using DeepSeek in your environment, what activities are being performed by these users, and what actions have been taken by your policies to control these activities. The second section helps you understand how DeepSeek usage is being controlled and monitored in your environment. Here you can see how your policies are reacting to sensitive/risky user activities within DeepSeek and how the users are justifying their activities.This section also provides visibility into data movement w

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Aaron_Zhang
Netskope Employee
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
published in Dashboard Gallery
Security Health Check (Self-Service) Dashboard

 Looking to quickly pinpoint the security concerns in your environment? Take a look into our Security Health Check (Self-Service) Dashboard!  This is a one-stop dashboard which allows you to perform self-service health checks and to locate security concerns/gaps in your environment. The dashboard is expanded from 2 dimensions: 1) How Netskope is protecting your environment; 2) What Netskope is protecting your environment from.  The dashboard covers 9 major topics, which helps you identify & investigate: NewEdge Network & Traffic SteeringPOP utilization in restricted regions Unexpected access methods Device & Client ManagementUsers disabling Netskope Client Old/unsupported Client versions being used Alerts & PoliciesAlerts, alert types, policies triggered Top users triggering alerts (and the corresponding activities) SSL/TLS InspectionLow SSL inspection rate Unexpected bypassed traffic Coaching PoliciesIncorrect/unexpected coaching policies detected Justification reasons

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Aaron_Zhang
Netskope Employee
ematchey
Netskope Employee
ematcheyNetskope Employee
published in Dashboard Gallery
CASB Health Check Dashboard

An updated version of the CASB Health Check dashboard is now available!The purpose of this dashboard is to help you maximize the ROI of your Netskope investment by highlighting ways to ensure you are using Netskope to it's full potential. The specific focus of this dashboard is operationalization of the CASB product. Below you will find a breakdown of some of the views in this dashboard.  The first set of widgets focus on the NewEdge network and the POPs in use by your organization. These views help you determine if you need to optimize your POP selection settings.    Next you can see the number of users protected and steering methods used. Are the total users protected close to 100% of your organization size? Do you see the expected # of users protected? Are the access methods listed the expected ones? If not, these are red flags and we encourage to check the recommendations to resolve your issue.Please Note: Customization is required for the “% of Users Protected”. Use the following

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Mario Garcia
Netskope Employee
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
published in Dashboard Gallery
2024 Netskope Recap

As 2024 is coming to an end, it’s a good time to reflect on your security landscape with our Netskope Recap Dashboard!The dashboard provides a year end reflection on your organization’s security posture. Topics covered include: Threat Protection Application Risk Management Security Policy Assessment 2025 Call to Action Use this dashboard to recognize your successes and areas for improvement, ensuring you’re better prepared for the evolving security challenges in 2025! Please note that the 13-month data retention is required to view the full results in this dashboard. If you’re interested in extending your retention period, please reach out to your Netskope account representative.  

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Aaron_Zhang
Netskope Employee
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
published in Discussions
November 2024 Office Hours Recap

Hello Folks, Below you can find a recap of the topics discussed during the September Advanced Analytics office hours and those sent in that we were not able to cover in the session. Feel free to comment and continue the discussion, as well as attend our future sessions that can be found from the Community Events Calendar! “Getting started” questionsHow to best use Advanced Analytics?  How to draw actionable insights from Advanced Analytics?  How can we leverage Advanced Analytics to drive valuable, data-driven decisions? How to use Advanced Analytics to monitor and enhance our security posture? A: There are 3 different “health check” dashboards in our community. All of them are great starting points for you to explore Advanced Analytics, draw actionable insights, and enhance your security posture.  CASB Health Check DashboardThe purpose of this dashboard is to help you maximize the ROI of your Netskope investment and to ensure you are using Netskope products to their full potential. Wi

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Aaron_Zhang
Netskope Employee
ematchey
Netskope Employee
ematcheyNetskope Employee
published in Dashboard Gallery
NG-SWG Health Check Dashboard

 An updated version of the NG-SWG Health Check dashboard is now available! The purpose of this dashboard is to help you maximize the ROI of your Netskope investment by highlighting ways to ensure you are using Netskope to it's full potential. The specific focus of this dashboard is operationalization of the NG-SWG product. Below you will find a breakdown of some of the views in this dashboard.  The first set of widgets focus on the NewEdge network and the POPs in use by your organization. These views help you determine if you need to optimize your POP selection settings.    Next you can see the number of users protected and steering methods used. Are the total users protected close to 100% of your organization size? Do you see the expected # of users protected? Are the access methods listed the expected ones? If not, these are red flags and we encourage to check the recommendations to resolve your issue.   Please Note: Customization is required for the “% of Users Protected”. Use the f

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ematchey
Netskope Employee
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
posted in Discussions
Advanced Analytics Training Resources

 Please follow the 3 steps below to quickly get started with Advanced Analytics: Step 1: Reference Netskope Advanced Analytics - Getting Started to get started using Advanced Analytics in 5 minutes. Step 2: Watch “Getting Started” Webinar to understand what Advanced Analytics is all about.  Step 3: Visit our Video Library for more features and advanced use cases with Advanced Analytics.Don’t forget the Netskope Community is your friend. Here you can post your questions and get answers in Discussions, view the latest dashboards in Dashboard Gallery, and register for our monthly Advanced Analytics Office Hours. --------------------------------- If you need technical support, please visit our Support Portal. You can request your end-user account on the support portal by sending email to support@netskope.com. A demo of Netskope Support Portal can be found here.  

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Aaron_Zhang
Netskope Employee
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MSpaldingNew Member III
asked in Discussions
Roles for Advance Analytics usage

We are attempting to get more of our team involved in managing certain aspects of Netskope.  As such, they would like to have access to Advanced Analytics in order to create and maintain dashboards and generate reports.  They would only need Read access to the main management console of Netskope.  I am trying to determine if any of the existing roles would work for this purpose, and which one would give them what they need with the minimum privs required for the task.  I am thinking one of these three may work;Restricted Admin: Has read-only access to all functions. Cloud Intelligence Analyst: Has access only to reporting and analytics. Application Risk Analyst: Can run reports and analytics and read the CCI.I wasn’t able to find an article that broke down the roles into great detail, but please let me know if I missed that.  If App Risk Analyst will let them at least view policies or SkopeIt, that may be enough.  But if it literally only lets them run reports in AA, then I may need on

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Aaron_Zhang
Netskope Employee
R
rrobertsNew Member
asked in Discussions
Behavior Analytics - Polices

Is there a list of recommend behavior analytics polices that Netskope recommend turning on instead of turning every policy?

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Aaron_Zhang
Netskope Employee
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SivaExplorer III
asked in Discussions
stats or groupby

Hello, is there a way in advanced analytics to find unique values of a field with count. Similar to stats in splunk? 

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MichaelKoherNew Member III
asked in Discussions
Trending Data

I am working on something that I my brain should be so simple but i am just missing something. We have blocked DeepSeek from our environment. What I have been asked to deliver is a 90-trending report showing Access Allowed, Access Blocked over a 90-day period in a trend line. I am using the #Blocked Events but calculating the Allowed is getting it to show the trend line is where I am having issues.  Thanks for help! 

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Aaron_Zhang
Netskope Employee
S
Netskope Employee
scarlileNetskope Employee
published in Dashboard Gallery
A Guide to Netskope Information Sources - Tenant Dashboard

Netskope has a lot of really useful portals with great information & guidance.  But sometimes you forget to bookmark them, or can’t find them when you need them most. This dashboard can be imported onto your tenant and serve as a roadmap if you’re not quite sure where to go.  docs.netskope.com - Netskope Documentation support.netskope.com - Need to raise or check a support case trust.netskope.com - Netskope Service status notify.netskope.com - Upcoming changes in app and web categories community.netskope.com - Sharing information with other Netskope Users Product Learning Paths Monthly Release Notes Technical Support Information Best Practice Priority Definitions Support Request Template Contact Info Please leave a comment if you have additional info you’d like to add in. (Note you do need Advanced Analytics to import this dashboard - if you don’t use AA today, take a look at it - it gives great insights into the data on your tenant)  

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S
Netskope Employee
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
published in Dashboard Gallery
Netskope Host POP Usage

    This is a simple dashboard which provides visibility into Netskope Host POP detected in your environment and users connected to each of them. Feel free to view the dashboard in your own environment and let us know if you have any questions!  

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farhan
Netskope Partner
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pppNew Member III
asked in Discussions
Delay in Advanced Analytics

Hello Community,is it normal that the data in AA is delayed? Sometimes the latest event is from an hour ago, sometimes two?Best regards

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Aaron_Zhang
Netskope Employee
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
published in Discussions
January 2025 Office Hours Recap

Hello Folks, Below you can find a recap of the topics discussed during the September Advanced Analytics office hours and those sent in that we were not able to cover in the session. Feel free to comment and continue the discussion, as well as attend our future sessions that can be found from the Community Events Calendar! Q: How to know more about the security posture of our organization using Advanced Analytics?A: There are 3 different “health check” dashboards in our community. All of them are great starting points for you to explore your environment and enhance your security posture. CASB Health Check DashboardThe purpose of this dashboard is to help you maximize the ROI of your Netskope investment and to ensure you are using Netskope products to their full potential. With a focus on CASB, the dashboard covers multiple topics such as NewEdge Network, Traffic Steering, SSL Inspection, Application Risk Management, Malware Protection, and DLP, which answers the question “how Netskope i

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Aaron_Zhang
Netskope Employee
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
published in Dashboard Gallery
Tunnel Down Summary Dashboard

“Tunnel Down Due to Error” can be caused by multiple factors such as SSL Error, Failed Tunnel Establishment Due to Network Error, and Ping Timeout. When “Tunnel Down Due to Error” is detected, Netskope Client is disabled and the corresponding device can be risky or out of compliance to your organization.This Tunnel Down Summary dashboard helps you identify devices that have experienced “Tunnel Down Due to Error” and understand how long & how often a device has been experiencing the issue.  

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Aaron_Zhang
Netskope Employee
Aaron_Zhang
Netskope Employee
Aaron_ZhangNetskope Employee
published in Dashboard Gallery
User/Organization Unit Investigation Dashboard

Looking for an all-in-one dashboard that helps you quickly uncover risky/suspicious user activities in your environment? Our User/Organization Unit Investigation dashboard is here to help!This is a user-centric dashboard that helps you investigate risky/suspicious activities performed by users, user groups, and organization units in your environment from 3 dimensions: Application UsageDLP AlertsWeb Traffic With this dashboard, you can:Understand how are the cloud applications being used in your environment and investigate risky/suspicious activities Monitor DLP alerts triggered by users and uncover insider threats Monitor web transactions generated and identify anomalous traffic The dashboard template is attached below. Feel free to view it in your own environment and let us know if you have any questions, comments, or feedback! 

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Aaron_Zhang
Netskope Employee
E
elawaetzExplorer III
asked in Discussions
Cloud Exchange Logshipper Syslog integration with Darktrace?

Has anyone had any luck with Syslog integration from Cloud Exchange into Darktrace?Darktrace describes the expected format like this:Darktrace expects the Netskope Web Gateway data to include the string "darktrace_netskope" followed by a JSON formatted representation of the Netskope logging. The order of fields within the JSON is not important. For example: darktrace_netskope {"src_time": "Fri Jan 1 00:10:00 2021","userkey": "user.name@company.com","dst_region": "Region","category": "Business","src_longitude": 52.2,"transaction_id": 0,"ur_normalized": "user.name@company.com","src_latitude": 0.12,"dst_longitude": 52.2,"domain": "www.example.org","dst_zipcode": "555555","access_method": "Client","src_timezone": "Global/UTC","ccl": "unknown","bypass_reason": "SSL policy matched","user_generated": "yes","dst_country": "ZZ","srcip": "198.51.100.1","site": "example","traffic_type": "Web","src_region": "Region","user": "user.name@example.org","appcategory": "Business","page_id": 0,"insertion_

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S
T
tpimpaoNew Member III
asked in Discussions
How to Retain "Total Bytes" Visibility with DND Policy for Network Locations?

Hi everyone,I'm reaching out to see if anyone has encountered a similar situation or has suggestions for our use case.We’re using Network Locations in Netskope to control the traffic of specific servers to the internet. These Network Locations are allowed to access only a limited set of URLs, and we apply a DND (Do Not Decrypt) policy to this traffic because we don’t want to decrypt it.The challenge we’re facing is that when the DND policy is applied, we lose visibility of the "Total Bytes" metric for all connections originating from this Network Location.Has anyone dealt with this issue before? Is there a way to retain the Total Bytes visibility while keeping the DND policy in place?Thanks in advance for your insights and help!

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T
D
dkolb-netskope
asked in Dashboard Gallery
Advanced Analytics - Number of users with Endpoint DLP enabled versus Number of users at company

Hello,I was wondering if there is a way to see the number of users with endpoint DLP enabled versus the amount of total users in our company through the analytics dashboard?We tried to import a AD group that everyone has and then we have one for when the endpoint DLP is enabled for the user, so I was wondering if there is a way in Advanced Analytics where we can show that percentage of users enrolled versus the amount of employees?I attempted to use the devices section to create the widget based on user group and # of users, however when I do “Devices Event Date is any time” it does not populate the correct amount of users for any of the categories.Thank you in advance!

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Aaron_Zhang
Netskope Employee
ematchey
Netskope Employee
ematcheyNetskope Employee
published in Dashboard Gallery
China Traffic Insights

Netskope administrators often need visibility into user-level and app-level data transfer volumes within China in order to help them track utilization.The objective of this dashboard, attached below, is to provide insights into data consumption volumes in China, assisting customers in optimizing their steering and security policies. Specifically, this report helps to identify the primary users and websites responsible for consuming the largest amount of data transferred in China within a specific time period.  

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Aaron_Zhang
Netskope Employee
C
cjcarewNew Member
asked in Discussions
V2 API Pagination

Hi Folks,Apologies if this is a simpleton question, however it’s doing my head in. I have the api working and am able to use the dataexport endpoint to extract malware alerts. My issue is that I only receive one record in the response and I know there is 115 in the time period of the search. The record I receive is the very first in the results. I can confirm that by checking in the console.My (hopefully simple) question is what is the format of the api query to iterate through the results so that the full list can be retrieved? I’ve tried ?operation=next&index=(the index name supplied in the first query). However that returns an empty response.I’d appreciate any guidance.Regards,Campbell

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R
J
jschueleNew Member III
asked in Discussions
Netskope Client for iPad

I saw the article on support for the Netskope Client on iPad. When I use the email invite though there is link for the iOS Client, only the iOS Profile. I see a note about this issue, but don’t understand what it wants me to do. How do I enable the default email template? I’m sure I changed it years ago, but can’t remember where.. Can someone clarify how I get it visible in the email invite?– If you are unable to see the link to download Netskope Client for iOS in the email invite, use the default email template that includes the link to download Netskope Client for iOS. 

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TwoodsNew Member III
asked in Discussions
Policy Schedule alerting or Reporting

We have Policy schedules set on several policies to force re-evaluation of access periodically.  Do others use these?   Has anyone created an Advanced Analytics report or alert that can be set to proactively notify you when these time windows are coming due?

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Michael Horne OCD
Netskope Partner
Michael Horne OCDNetskope Partner
asked in Discussions
Creating reports / widgets that filter based on Tunnels

Hello all,I am looking at creating reports to help identify bandwidth utilisation for customer sites.  We want to identify what applications and sites are generating the most traffic.  If the previous product it was simple to filter based on a location (which is a way to reference the IPsec tunnels used to connect a site to the cloud).  Netskope seems to be less location focused.  Ideally I would like to filter a widget or Dashboard using a filter that is a list of the IPsec Tunnels.  Is there a simple way to do this?I can filter based on countries, but the customer has multiple sites in some countries. The source locations reference towns or cities that do not match up with the customer site. In France the even have multiple sites in the same city. Filtering by IP CIDR allows only filtering by a single CIDR network. It is not possible to filter based on a defined network location. The only solution I have at the moment is the source egress public IP address.  This works as it clearly

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Michael Horne OCD
Netskope Partner

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