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Community Feedback

10 Topics
agonzalez
Netskope Partner
agonzalezNetskope Partner
asked in Community Feedback
Directory Importer – Multi‑Domain & External Group Support

Hello team,I have two questions about using the Netskope Directory Importer with our current environment:Multi‑Domain SynchronizationWe are migrating from the domain ejemplo.co to ejemplo.com. Since we manage users and groups in Google Workspace (and do not use Active Directory), I’d like to confirm: Can the Directory Importer sync both domains simultaneously (ejemplo.co and ejemplo.com)? If that’s not supported, what is the recommended best practice?Note: Directory Importer supports only one base DN per LDAP configuration, so typically one importer is required per domain community.netskope.com+14community.netskope.com+14community.netskope.com+14community.netskope.com. Importing Groups with External UsersWe currently maintain a “Providers” group in Google Workspace that includes users from external domains, such as user@apple.com. Specifically: Is it possible to import such groups—including external users—using Directory Importer? What configuration steps or restrictions should we

90
agonzalez
Netskope Partner
E
ElTetuNew Member III
asked in Community Feedback
email invitation for shared computer

Hi,I have a customer environment with only a few end users, and there is no Active Directory (AD) or LDAP server managing the users, nor is there an IdP or any SAML environment in place.I have suggested installing the Netskope client via email invitation. However, it seems that there is a single computer shared by three different users, each with their own Windows session and email address.If I send three separate email invitations to each end user, will they be able to install the Netskope client on their respective Windows sessions, with the appropriate user settings?Thanks!

982
gian202b
Netskope Partner
karltek
Netskope Partner
karltekNetskope Partner
asked in Community Feedback
How to submit feedback regarding a support case?

Hi Netskope community,We recently have been creating support cases, but I notice we don't get an email containing an online form to enter feedback about how the case was handled.Is there a way to submit feedback via online form or email? 

462
Rohit_Bhaskar
Netskope Employee
V
vedNew Member
asked in Community Feedback
Restricting Google Workspace Access to Devices with Netskope Agent Installed.

Can we restrict access to Google Workspace (admin.google.com) so that only systems with the Netskope agent installed can access it? In other words, can we ensure that only devices with the Netskope agent can log in to the Google Admin Console?

432
N
moo
Netskope Employee
mooNetskope Employee
posted in Community Feedback
🚀 Help Us Improve DLP Incidents Management – Share Your Feedback!

📣 CALLING ALL INCIDENT RESPONDERS! 📣We want to hear from you! We're conducting a study to better understand how DLP incidents are handled and identify ways to improve the experience. Your insights will help shape future enhancements to make DLP incident management more effective and user-friendly.🎯 WHAT WE’RE LOOKING TO LEARN:How you handle and prioritize DLP incidents within your organization. Challenges in investigation, triage, and response workflows. Opportunities to improve efficiency and streamline incident management across tools.👥 WHO CAN PARTICIPATE?If your responsibilities include handling Netskope DLP incidents—whether through management, investigation, or remediation—we’d love to hear from you!💻 SESSION DETAILS:Format: Virtual session over Zoom Duration: ~60 minutes🎁 THANK YOU GIFT:As a token of our appreciation, participants will receive a $50 gift card. If interested & fit the criteria, please sign up with this interest form!

130
moo
Netskope Employee
E
ElTetuNew Member III
posted in Community Feedback
Missing Community post

HiI did bookmark a couple of weeks ago the links from a community posts named “Simplifying NPA: End-to-End workflow”.These were 3 posts (part 1 to part 3) with a really good and detalied explanation of how the NPA  service works, and when I’ve tried to check them again I get a 404 page not found message indicating that “the page you are looking for might have been removed, is temporarily unavailable, or the name has been changed.”i have tried to look for these wonderfull posts via tags, name and so on, but it seems that they do not exist anymore, I have also tried to ask this same thing mailing to community@netskope.com as the 404 webpage suggest, but it seems that this account doesn’t allow to receive emails…So I hacet thought to just ask here if anybody remembers these posts or know what happened to them or how to access them again…The bookmarked links I have are the following:Simplifying NPA: End-to-End workflow - Part 1 | CommunitySimplifying NPA: End-to-End workflow - Part 2 | Com

794
E
moo
Netskope Employee
mooNetskope Employee
asked in Community Feedback
WE WANT YOUR THOUGHTS ON ADVANCED ANALYTICS! ($50 gift card!!!)

Hi all! We are working on a research project to learn more about Advanced Analytics such as:  users, consumers, and beneficiaries  use cases E2E workflow (from onboarding to constructing the data to consumption of data) & Improvements to NAA  Participant Criteria: Regular consumer of AA Dashboards, Bonus + if you create dashboards yourself!Logistics: These sessions will be virtual over Zoom and last ~45 minutes! As a token of our appreciation, we will send you a $50 gift card via a link after our call. You are free to accept, decline, or exchange the gift. If you are interested & fit the criteria, please sign up with this interest form!

320
moo
Netskope Employee
A
AdonistNew Member
posted in Community Feedback
Log objects downloads for non applications

Hi, At the moment, downloads of files (for instance .exe files) are not logged in the "Page Events" unless the file was downloaded from an application recognized in Netskope.The problem with this is that malware can be hosted in any websites or web servers (using IP only for instance) that are not categorized as applications. This creates a gap in visibility when the user downloads something malicious from a source like that, making investigations much harder.So, my suggestion would be to log download events for non-application events as well. 

321
Rohit_Bhaskar
Netskope Employee
C
chpdrogersNew Member III
posted in Community Feedback
advocate name

We’re searching for a name for this elite group of advocates.  If you have any ideas on what you’d like to be called, instead of a Netskope Champion or MVP, please use the feedback board to give us your ideas. Netskope Heroes? 

402
K
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
posted in Community Feedback
Topic Body Text bullet issues

Found that any "bullet" in posting in body section of the post is converted into Number Bullet type. Please fix this.   Example  This is "disc" bullet type

120
Rohit_Bhaskar
Netskope Employee

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