Welcome to the Netskope Community

Inconsistency Blocking of Non-corporate ChatGPT on MacOS

Hi community members, We’ve been troubleshooting this issue for the past weeks. We want to allow corporate instance of ChatGPT for all users and block the rest of non-corporate GenAI traffic. We’ve created the necessary RTP policies:Allow corporate i

160

info_account-9de7714eNew Member

Google Drive upload completes, but only OPTIONS/Browse events are visible — how to trace the upload body?

Hello community,We are investigating an inline DLP visibility issue using two small, synthetic TXT files uploaded through Google Drive in Microsoft Edge on Windows with Netskope Client. No real business data was used.Google Drive reported both upload

120

soyab-d8f805e9Netskope Partner

Blocking the generative ai

Hello Team,I would like to restrict access to Perplexity AI based on the following requirements:Block access for unauthenticated users. Allow access only to users who sign in with the company's authorized instance ID. Block access to any other instan

311

published in Video Library

aplazaNetskope Employee

Quarterly Product Release Webinar – October 2026

Hear from our Product Management and Product Adoption leads as they cover the latest platform updates from Release 139, 140, and 141. Key product updates:Endpoint AI Discovery: Complete Visibility Into Every AI Asset Your Organization Uses AI Comman

340

6 days ago

shivam-d8a802e8Netskope Partner

Netskope Client Takes Longer to Download During Deployment via Microsoft Intune

Hello Team,We are observing an issue while deploying applications through Microsoft Intune. The Netskope Client takes significantly longer to download and become available on the end-user machine compared to other applications.Once the Netskope Clien

120

7 days ago

divya.thomas-3819803b

How to mitigate Predefined DLP Profile false positives caused by automated JSON tracking/analytics blobs

I am looking for best-practice advice on how to tune our inline Real-Time Protection policies to eliminate high-volume DLP false positives caused by automated tracking and analytics scripts logging standard website content. Because the script scrapes

150

8 days ago

zakira-2578b860New Member

posted in Next Gen SWG

How to Detect Netskope Clients That Are Running but Not Steering Traffic

A running Netskope Client service does not necessarily mean that traffic is being steered as expected.Administrators may see the agent/services running normally while the client is not effectively steering traffic due to conditions such as:Enrollment

410

8 days ago

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novi.sariNew Member

Inconsistency Blocking of Non-corporate ChatGPT on MacOS

Hi community members, We’ve been troubleshooting this issue for the past weeks. We want to allow corporate instance of ChatGPT for all users and block the rest of non-corporate GenAI traffic. We’ve created the necessary RTP policies:Allow corporate i

160

info_account-9de7714eNew Member

Google Drive upload completes, but only OPTIONS/Browse events are visible — how to trace the upload body?

Hello community,We are investigating an inline DLP visibility issue using two small, synthetic TXT files uploaded through Google Drive in Microsoft Edge on Windows with Netskope Client. No real business data was used.Google Drive reported both upload

120

soyab-d8f805e9Netskope Partner

Blocking the generative ai

Hello Team,I would like to restrict access to Perplexity AI based on the following requirements:Block access for unauthenticated users. Allow access only to users who sign in with the company's authorized instance ID. Block access to any other instan

311

shivam-d8a802e8Netskope Partner

Netskope Client Takes Longer to Download During Deployment via Microsoft Intune

Hello Team,We are observing an issue while deploying applications through Microsoft Intune. The Netskope Client takes significantly longer to download and become available on the end-user machine compared to other applications.Once the Netskope Clien

120

7 days ago

divya.thomas-3819803b

How to mitigate Predefined DLP Profile false positives caused by automated JSON tracking/analytics blobs

I am looking for best-practice advice on how to tune our inline Real-Time Protection policies to eliminate high-volume DLP false positives caused by automated tracking and analytics scripts logging standard website content. Because the script scrapes

150

8 days ago

wilsonExplorer III

PastBin category

Dear Netskope: Why is there always a serious miss-communication between the new release documentation and other services within Netskope? There is a new category, paste sites, which specifically lists pastebin.com, controlc.com but NO mention of site

461

J

9 days ago

ajai-617b92a9Netskope Partner

Inconsistent UBA Alert Generation for Multiple Failed Login Attempts – UEBA Standard

Hi Team,We are observing inconsistent UBA alert generation in our Netskope tenant for multiple failed login attempts to Naukri.com.In one instance, an alert was generated when a user had 3 failed login attempts within approximately 15 minutes. Howeve

140

10 days ago

john.ceci-03f2bd5fNew Member

Steering Profile Exceptions with Amazon Connect Customer Contact Control Panel (CCP)

Hello Community,We have a client who uses Amazon Connect as their contact center solution. The agents also have Netskope agents installed. According to our monitoring system, about 3.5% of calls are considered to have Poor Audio, and we are investiga

480

10 days ago

soyab-d8f805e9Netskope Partner

Blocking Generative ai

Hi,I would like to block Generative AI applications. Users should not be able to submit prompts without logging in. Users should be allowed to access and use Generative AI applications only after successful authentication. However, they should be a

712

14 days ago

mangalesh.joshi-cf8c4629New Member

Code Leakage in HTML tags

Has anyone faced any problem related to email DLP where any code can be leaked via email if it is tagged between HTML tags?

1671

15 days ago

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Product Forums

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9 topics

Adoption Hub

Welcome to the Netskope Adoption Hub! This space is designed exclusively for Netskope customers to access tailored adoption resources, best practices, and guided onboarding materials. Discover how to maximize the value of your Netskope investment through step-by-step product journeys, community-shared use cases, and support from peers and experts.

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Advanced Analytics helps organizations understand and manage their exposure to cloud risks by providing a 360° view of activity throughout the Netskope platform.

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137 topics

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94 topics

Other Forums

Dive into the Netskope Forums Community for comprehensive discussions on cloud security, network protection, and innovative cybersecurity solutions. Connect with experts and peers to share knowledge, experiences, and best practices in safeguarding digital assets and ensuring secure cloud adoption.

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208 topics

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18 topics

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19 topics

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Netskope AI Security Forum | Netskope One Community Hub

A community forum for Netskope One AI Security users to exchange best practices, troubleshoot AI Command Center and Agentic Broker setups, and discuss AI governance.

Netskope One – AI Discussions

3 topics

On-Demand Webinars – Netskope One AI

3 topics

Advanced Analytics

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marguelloNetskope Employee

posted in Dashboard Gallery

Understanding Your Traffic: Preview the Impact of Steering Decoupling Migration

Hi Community, To simplify proxy processing, Netskope is decoupling Steering Configuration from proxy processing.Currently, under the Coupled Proxy model, a Steering Exception acts as both a steering bypass and a proxy bypass, which can cause unexpect

1150

M

9 days ago

Aaron_ZhangNetskope Employee

published in Discussions

September 2026 Office Hours Recap

Hello Folks, Below you can find a recap of topics discussed during the September Advanced Analytics Office Hours and those sent in that we were not able to cover in the session. Feel free to comment and continue the discussion, as well as attend our

400

24 days ago

nathan_lima_1-b682bdb8New Member

asked in Discussions

Best way to extract On-Premises Detection data via API?

Hi everyone,I have enabled On-Premises Detection across all Netskope Clients in my environment and configured the public egress IPs for our corporate offices.My use case is to determine how many employees are working on-premises vs. remotely (home of

540

27 days ago

shubham.sawant-21c202d4Netskope Partner

Netskope Learning Roadmap for a Beginner – Looking for Expert Guidance & Real-World Experience

Hi everyone,I’m new to Netskope and have recently completed the NSK101 course, so I have a basic understanding of Netskope concepts.I’m looking to build strong practical and troubleshooting skills and eventually become proficient in Netskope.Could ex

390

1 month ago

Aaron_ZhangNetskope Employee

published in Dashboard Gallery

User/Organization Unit Investigation Dashboard

Looking for an all-in-one dashboard that helps you quickly uncover risky/suspicious user activities in your environment? Our User/Organization Unit Investigation dashboard is here to help!This is a user-centric dashboard that helps you investigate ri

11661

wilsonExplorer III

Has anyone every written an Advanced Analytics report detailing when the last time each individual accessed a URL?

3161

1 month ago

KmaheshwariNetskope Employee

Netskope AI SecOps Events to Automated Verdict and Response in CrowdStrike

Netskope AI SecOps can stream case, user-risk, and AI-risk events into CrowdStrike Falcon Next-Gen SIEM. Once those events are available in Falcon, the integration can go beyond visibility: an NG-SIEM correlation rule can create a detection, an exist

1400

1 month ago

KmaheshwariNetskope Employee

Sending Netskope AI SecOps Events to CrowdStrike Falcon Next-Gen SIEM

Netskope AI SecOps can deliver Cases, User Risk, and AI Risk events to CrowdStrike Falcon Next-Gen SIEM (LogScale) in near real time through Outbound Webhooks and a Falcon HEC / HTTP Event Connector. This article walks through the full setup: creatin

2760

2 months ago

KmaheshwariNetskope Employee