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Unable to export user list from Netskope tenant

Hello Everyone, We are unable to export the user list from Netskope tenant. We have tried to export the user list from Security Cloud Platform → User management, but unable to fetch the export option to export the user list.Kindly confirm is there an

Community News & Announcements

Rohit_BhaskarNetskope Employee

📢 Webinar Recording is Available Now!! Unlocking value from recent Netskope releases - March 2026

Hi All,Thank you for joining our recent webinar on “Unlocking Value from Recent Netskope Releases – March 2026.”For those who would like to revisit the session or couldn’t attend, you can access the recording here:👉 Link Session Highlights:Recap of

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SEEKING EXPERT INSIGHTS: The Future of Insider Threat Operations

mooNetskope Employee

Community Feedback

Hi all,The Mission: The Netskope User Research team is looking for hands-on Insider Threat Analysts for a deep-dive study. 🎯 WHAT WE WANT TO LEARN: How you detect, investigate, and respond to internal risksWhat data you collect Which tools are used D

How to Enable DLP on the ChatGPT Native macOS Desktop App

Zulkifal B ANetskope Employee

Generative AI - ChatGPT

Netskope Global Technical Success (GTS)How to Enable DLP on the ChatGPT Native macOS Desktop AppNetskope Cloud Version - 135 Note : This configuration and fix were tested only on ChatGPT macOS version 1.2026.048. OpenAI may change TLS pinning, remov

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2 days ago

Rohit_BhaskarNetskope Employee

Community News & Announcements

📢 Webinar Recording is Available Now!! Advanced Analytics Office Hours – March 2026

Hi Everyone,Thank you for registering for the Advanced Analytics Office Hours – March session. We appreciate your interest and participation. If you were unable to attend or would like to revisit the discussion, you can access the session resources b

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Source anchor AWS Workspaces to publishers?

extra_ranch

Private Access for ZTNA

Thank you in advance - as a security measure, I was wondering if rather than bypassing traffic to AWS Workspaces from Netskope, might it be possible instead to source anchor traffic from our AWS Netskope publishers and configure IP restrictions from

265

Introducing the Netskope CMDB Integration App & Netskope App for Security Incident Responder v3.0

KmaheshwariNetskope Employee

Blogs

We have two major releases to announce for our ServiceNow ecosystem — the brand-new Netskope CMDB Integration app, now available on the ServiceNow Store, and version 3.0 of the Netskope SecOps (SIR) app, which brings significant new capabilities to s

310

how to Steer the microsoft outlook traffic via netskope

vbiniwale-fa0070acNew Member

CASB

Hello I have NextGen API for Microsoft outlook. For 12 of my users I want to steer the outlook traffic via netskope.I know it is the pinned app and got a bypass, but is there any way to steer via Netskope

501

chahit.sharma-8752e980Netskope Partner

CUSTOM URL BANKING FINANCE/ACCOUNTING

SUBJECT- Issue with Activity Control Policy for Banking/Finance URLs in Netskope Hello Team,Today, I created a policy related to custom URLs for banking and finance/accounting websites. I selected specific domains to control user activity and configu

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omkar.more-0c311847Netskope Partner

Unable to export user list from Netskope tenant

Hello Everyone, We are unable to export the user list from Netskope tenant. We have tried to export the user list from Security Cloud Platform → User management, but unable to fetch the export option to export the user list.Kindly confirm is there an

SEEKING EXPERT INSIGHTS: The Future of Insider Threat Operations

mooNetskope Employee

Community Feedback

Hi all,The Mission: The Netskope User Research team is looking for hands-on Insider Threat Analysts for a deep-dive study. 🎯 WHAT WE WANT TO LEARN: How you detect, investigate, and respond to internal risksWhat data you collect Which tools are used D

Source anchor AWS Workspaces to publishers?

extra_ranch

Private Access for ZTNA

Thank you in advance - as a security measure, I was wondering if rather than bypassing traffic to AWS Workspaces from Netskope, might it be possible instead to source anchor traffic from our AWS Netskope publishers and configure IP restrictions from

265

Introducing the Netskope CMDB Integration App & Netskope App for Security Incident Responder v3.0

KmaheshwariNetskope Employee

Blogs

We have two major releases to announce for our ServiceNow ecosystem — the brand-new Netskope CMDB Integration app, now available on the ServiceNow Store, and version 3.0 of the Netskope SecOps (SIR) app, which brings significant new capabilities to s

310

how to Steer the microsoft outlook traffic via netskope

vbiniwale-fa0070acNew Member

CASB

Hello I have NextGen API for Microsoft outlook. For 12 of my users I want to steer the outlook traffic via netskope.I know it is the pinned app and got a bypass, but is there any way to steer via Netskope

501

chahit.sharma-8752e980Netskope Partner

CUSTOM URL BANKING FINANCE/ACCOUNTING

SUBJECT- Issue with Activity Control Policy for Banking/Finance URLs in Netskope Hello Team,Today, I created a policy related to custom URLs for banking and finance/accounting websites. I selected specific domains to control user activity and configu

201

abraham.ingersoll-89c4a35aNew Member

Per-User Enrollment Tokens for IdP Mode on Non-MDM Devices

Generated with the assistance of Claude Opus 4.6 (Anthropic) -- but any slop is my fault for not managing context.Summary We need a per-user, one-time enrollment token mechanism for IdP-mode enrollments on devices that cannot receive tokens via MDM (

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Shared Folder Detection via Policy Definition

neda.avazpour.ext-99d9e5baNew Member

DLP

Hi everyone,I’m looking for a solution to define a policy in Netskope Standard edition to give me an alert on shared folders that are unsafely shared among external and al internal users.I’ve already have a policy in place for files but I can’t find

Support won't follow SLA if you create support case for your customer

We have been informed by the Support team that if you create cases on behalf of customers, the SLA associated with the customer’s purchased support level will not be honored.Quoted from Support, with company information masked:“Also, regarding the SL

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10 days ago

AllenWu

Additional Discussions

Support will not follow SLA if you create support case for your customer

Dear Partner fellows,We have been informed by the Support team that if you create cases on behalf of customers, the SLA associated with the customer’s purchased support level will not be honored.Quoted from Support, with company information masked:“A

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10 days ago

Product Forums

Explore Netskope Community Forums: Dive Into Next Gen SWG, CASB, Security Posture, ZTNA & DLP Solutions

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9 topics

Adoption Hub

Welcome to the Netskope Adoption Hub! This space is designed exclusively for Netskope customers to access tailored adoption resources, best practices, and guided onboarding materials. Discover how to maximize the value of your Netskope investment through step-by-step product journeys, community-shared use cases, and support from peers and experts.

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Advanced Analytics helps organizations understand and manage their exposure to cloud risks by providing a 360° view of activity throughout the Netskope platform.

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89 topics

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Dive into the Netskope Forums Community for comprehensive discussions on cloud security, network protection, and innovative cybersecurity solutions. Connect with experts and peers to share knowledge, experiences, and best practices in safeguarding digital assets and ensuring secure cloud adoption.

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204 topics

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Advanced Analytics

Aaron_ZhangNetskope Employee

March 2026 Office Hours Recap

Hello Folks, Below you can find a recap of the topics discussed during the January Advanced Analytics office hours and those sent in that we were not able to cover in the session. Feel free to comment and continue the discussion, as well as attend ou

590

15 days ago

Aaron_ZhangNetskope Employee

February 2026 Office Hours Recap

Hello Folks, Below you can find a recap of the topics discussed during the January Advanced Analytics office hours and those sent in that we were not able to cover in the session. Feel free to comment and continue the discussion, as well as attend ou

430

Dashboard to track trend of enabled vs disabled client

jenhenryNetskope Partner

Dashboard Gallery

Hello,Is there a way we can create dashboard to track all the endpoints that are enabled vs disabled and the observed trend on how often does a user disable the client and enable it again (for example)? Thank you,Jennifer

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T

cueny.changNetskope Partner

Advanced Analytics: By upgrading the PDF version specification, file reading errors can be avoided.

Hello Team 1. Executive SummaryCurrently, long-form PDF reports generated by Netskope (e.g., daily activity or security mail reports) fail to open correctly in industry-standard PDF viewers like Adobe Acrobat Reader. Users receive a critical warning

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Device Client Overview Dashboard

Aaron_ZhangNetskope Employee

Dashboard Gallery

Netskope Advanced Analytics makes device data collection available for analysis through the latest Device Client Overview Client Dashboard. The dashboard helps you better understand and manage the deployment of Netskope Client in your environment. So

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Aaron_ZhangNetskope Employee

Understand Time Filter Conditions in Advanced Analytics

This article helps you better understand the functions of different time filter conditions in Advanced Analytics. Data shown in this article is generated on Feb 5, 2026. Is in the lastThis condition sets relative dates to your data. For example, “is

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Aaron_ZhangNetskope Employee

January 2026 Office Hours Recap

Hello Folks, Below you can find a recap of the topics discussed during the January Advanced Analytics office hours and those sent in that we were not able to cover in the session. Feel free to comment and continue the discussion, as well as attend ou

940

Aaron_ZhangNetskope Employee

Import dashboards from community dashboard gallery to your own tenant

Let’s take the Enterprise Browser Usage Monitoring Dashboard as an example.By scrolling down to the bottom of the article, you will see a ZIP file attached. Click it to download the file (dashboard template). Now, let’s go back to Advanced Analytics

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KmaheshwariNetskope Employee

Netskope Web Transactions Workbook & Analytics Rules - Microsoft Sentinel

IntroductionOnce you have deployed the Netskope Web Transactions connector and data is flowing into Microsoft Sentinel, the next step is to unlock the full value of your security data through visualization and automated threat detection.This guide co

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b-radNew Member

AI Usage - Targeting Specific Apps and Groups

Use Case: Create reporting to show users who are and those who are not using paid subscriptions Assume there's three AD groups, each targeting a specific AI tool. For this example, we can say Copilot 365, Claude and ChatGPT. Please help provide guid

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