Welcome to the Netskope Community

How to mitigate Predefined DLP Profile false positives caused by automated JSON tracking/analytics blobs

I am looking for best-practice advice on how to tune our inline Real-Time Protection policies to eliminate high-volume DLP false positives caused by automated tracking and analytics scripts logging standard website content. Because the script scrapes

30

2 hours ago

zakira-2578b860New Member

posted in Next Gen SWG

How to Detect Netskope Clients That Are Running but Not Steering Traffic

A running Netskope Client service does not necessarily mean that traffic is being steered as expected.Administrators may see the agent/services running normally while the client is not effectively steering traffic due to conditions such as:Enrollment

120

12 hours ago

posted in Dashboard Gallery

marguelloNetskope Employee

Understanding Your Traffic: Preview the Impact of Steering Decoupling Migration

Hi Community, To simplify proxy processing, Netskope is decoupling Steering Configuration from proxy processing.Currently, under the Coupled Proxy model, a Steering Exception acts as both a steering bypass and a proxy bypass, which can cause unexpect

400

23 hours ago

wilsonExplorer III

PastBin category

Dear Netskope: Why is there always a serious miss-communication between the new release documentation and other services within Netskope? There is a new category, paste sites, which specifically lists pastebin.com, controlc.com but NO mention of site

271

J

published in 2026 Webinars

Saniya MurtuzaNetskope Employee

📅 Event Follow-Up : Unlocking value from recent Netskope releases

Event Follow-Up: Unlocking value from recent Netskope releases Date: October 6, 2026 (APAC / NAM) , October 7, 2026 (LATAM)Topic: Unlocking value from recent Netskope releases 🔍 Summary:Thank you to everyone who attended our webinar, “Unlocking valu

90

ajai-617b92a9Netskope Partner

Inconsistent UBA Alert Generation for Multiple Failed Login Attempts – UEBA Standard

Hi Team,We are observing inconsistent UBA alert generation in our Netskope tenant for multiple failed login attempts to Naukri.com.In one instance, an alert was generated when a user had 3 failed login attempts within approximately 15 minutes. Howeve

70

john.ceci-03f2bd5fNew Member

Steering Profile Exceptions with Amazon Connect Customer Contact Control Panel (CCP)

Hello Community,We have a client who uses Amazon Connect as their contact center solution. The agents also have Netskope agents installed. According to our monitoring system, about 3.5% of calls are considered to have Poor Audio, and we are investiga

170

2 days ago

Rohit_BhaskarNetskope Employee

published in Community News & Announcements

📢 Webinar Recording is Available Now!! Customer Success Webinar: Unlocking value from recent Netskope releases - NAM

Thank you for joining our recent technical recap webinar!Whether you want to rewatch a specific feature configuration or share the highlights with your team, you can access the full session here:👉 Webinar Recording Here is what we covered in the sess

170

published in Community News & Announcements

Rohit_BhaskarNetskope Employee

📢 Webinar Recording is Available Now!! Unlocking value from recent Netskope releases - APAC

Thank you for joining our recent technical recap webinar!Whether you want to rewatch a specific feature configuration or share the highlights with your team, you can access the full session here:👉 Recording Link Here is what we covered in the session

170

published in Monthly Updates Hub

Saniya MurtuzaNetskope Employee

Monthly Updates - October 2026

Your Netskope Monthly Highlights – October 2026The latest updates, resources, and events – all in one place.Hi there,As part of our ongoing commitment to helping you get the most value out of your Netskope investment, we’re excited to bring you this

1250

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divya.thomas-3819803b

How to mitigate Predefined DLP Profile false positives caused by automated JSON tracking/analytics blobs

I am looking for best-practice advice on how to tune our inline Real-Time Protection policies to eliminate high-volume DLP false positives caused by automated tracking and analytics scripts logging standard website content. Because the script scrapes

30

2 hours ago

wilsonExplorer III

PastBin category

Dear Netskope: Why is there always a serious miss-communication between the new release documentation and other services within Netskope? There is a new category, paste sites, which specifically lists pastebin.com, controlc.com but NO mention of site

271

J

ajai-617b92a9Netskope Partner

Inconsistent UBA Alert Generation for Multiple Failed Login Attempts – UEBA Standard

Hi Team,We are observing inconsistent UBA alert generation in our Netskope tenant for multiple failed login attempts to Naukri.com.In one instance, an alert was generated when a user had 3 failed login attempts within approximately 15 minutes. Howeve

70

john.ceci-03f2bd5fNew Member

Steering Profile Exceptions with Amazon Connect Customer Contact Control Panel (CCP)

Hello Community,We have a client who uses Amazon Connect as their contact center solution. The agents also have Netskope agents installed. According to our monitoring system, about 3.5% of calls are considered to have Poor Audio, and we are investiga

170

2 days ago

soyab-d8f805e9Netskope Partner

Blocking Generative ai

Hi,I would like to block Generative AI applications. Users should not be able to submit prompts without logging in. Users should be allowed to access and use Generative AI applications only after successful authentication. However, they should be a

492

mangalesh.joshi-cf8c4629New Member

Code Leakage in HTML tags

Has anyone faced any problem related to email DLP where any code can be leaked via email if it is tagged between HTML tags?

1591

7 days ago

mangalesh.joshi-cf8c4629New Member

DLP unable to protect Source Code leakage on MacBooks

We are trying to implement DLP on our MacBooks. First of all, it is unable to protect our source code and allowing randomly on some websites. Secondly, the source code is getting leaked via email if sent between HTML tags.

120

7 days ago

ajai-617b92a9Netskope Partner

PWA(Progressive Web App) blocking in browser.

Hi,I want to block PWA in web browser. What and how can I apply policies.

532

8 days ago

ediasNew Member III

asked in CASB

ChatGPT instance not detected on Upload activity

Hi, We have set up a block policy for people not using our chatgpt instance but for a few days now, the upload activity doesn’t report the instance name so people can’t attach files to theirs conversations.In the alerts we can see for a user the acti

380

15 days ago

samdaniel.j-6204c2c2Netskope Partner

Copy/Paste for Sensitive Data

Hi guys Actually im planning to create a DLP rule for the Blockage of PAN card data from my organisation. The File upload is getting detected while the Copy/ Paste is not getting detected, and i have added all the action like - Post, Create, etc.1.is

260

15 days ago

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Dive into the Netskope Forums Community for comprehensive discussions on cloud security, network protection, and innovative cybersecurity solutions. Connect with experts and peers to share knowledge, experiences, and best practices in safeguarding digital assets and ensuring secure cloud adoption.

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A community forum for Netskope One AI Security users to exchange best practices, troubleshoot AI Command Center and Agentic Broker setups, and discuss AI governance.

Netskope One – AI Discussions

3 topics

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Advanced Analytics

posted in Dashboard Gallery

marguelloNetskope Employee

Understanding Your Traffic: Preview the Impact of Steering Decoupling Migration

Hi Community, To simplify proxy processing, Netskope is decoupling Steering Configuration from proxy processing.Currently, under the Coupled Proxy model, a Steering Exception acts as both a steering bypass and a proxy bypass, which can cause unexpect

400

September 2026 Office Hours Recap

23 hours ago

Aaron_ZhangNetskope Employee

published in Discussions

Hello Folks, Below you can find a recap of topics discussed during the September Advanced Analytics Office Hours and those sent in that we were not able to cover in the session. Feel free to comment and continue the discussion, as well as attend our

340

15 days ago

nathan_lima_1-b682bdb8New Member

asked in Discussions

Best way to extract On-Premises Detection data via API?

Hi everyone,I have enabled On-Premises Detection across all Netskope Clients in my environment and configured the public egress IPs for our corporate offices.My use case is to determine how many employees are working on-premises vs. remotely (home of

490

19 days ago

shubham.sawant-21c202d4Netskope Partner

Netskope Learning Roadmap for a Beginner – Looking for Expert Guidance & Real-World Experience

Hi everyone,I’m new to Netskope and have recently completed the NSK101 course, so I have a basic understanding of Netskope concepts.I’m looking to build strong practical and troubleshooting skills and eventually become proficient in Netskope.Could ex

330

22 days ago

Aaron_ZhangNetskope Employee

published in Dashboard Gallery

User/Organization Unit Investigation Dashboard

Looking for an all-in-one dashboard that helps you quickly uncover risky/suspicious user activities in your environment? Our User/Organization Unit Investigation dashboard is here to help!This is a user-centric dashboard that helps you investigate ri

11401

wilsonExplorer III

Has anyone every written an Advanced Analytics report detailing when the last time each individual accessed a URL?

3091

1 month ago

KmaheshwariNetskope Employee

Netskope AI SecOps Events to Automated Verdict and Response in CrowdStrike

Netskope AI SecOps can stream case, user-risk, and AI-risk events into CrowdStrike Falcon Next-Gen SIEM. Once those events are available in Falcon, the integration can go beyond visibility: an NG-SIEM correlation rule can create a detection, an exist

1370

1 month ago

KmaheshwariNetskope Employee

Sending Netskope AI SecOps Events to CrowdStrike Falcon Next-Gen SIEM

Netskope AI SecOps can deliver Cases, User Risk, and AI Risk events to CrowdStrike Falcon Next-Gen SIEM (LogScale) in near real time through Outbound Webhooks and a Falcon HEC / HTTP Event Connector. This article walks through the full setup: creatin

2680

1 month ago

KmaheshwariNetskope Employee