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Community News & Announcements

Stay updated on Netskope Community News and Announcements.

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116 Topics
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
NEW: Customer Support Portal

Designed to enhance your experience, the redesigned portal at support.netskope.com adds powerful new features to make it easier to find information, navigate resources, and leverage the benefits of Netskope Intelligent Assistant (NIA)—our new generative AI solution. Key Features:Enhanced Search Capabilities – Our upgraded search functionality delivers more relevant results across all Netskope content sources, including Product Documentation, Knowledge Articles, Academy, and Community discussions, making it easier than ever to find answers. Meet the Netskope Intelligent Assistant (NIA) – Your new AI-powered assistant! Leveraging Generative AI, NIA understands your questions and provides tailored, relevant answers from our entire knowledge base. Improved User Experience – The new portal provides a redesigned, user-friendly interface for easier access to key resources like the Trust Portal, App Notification Portal, Customer Webinars, trending content, and more! Visit the new portal

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aplaza
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
NEW: Netskope Trust Portal 2.0

Netskope Trust Portal 2.0Introducing real-time automation, granular insights, self-service notifications, and an interactive infrastructure map. Key differentiators:Automation as a Standard: Removing the reliance on manual updates eliminates delays, ensures accuracy, and best of all, reduces Mean Time to Notification (MTTN). Granular Insights: Customers don’t just see that something is down; they understand why, how long, and the impact on their users. NewEdge Infrastructure Storytelling: Trust Portal 2.0 showcases NewEdge network, the global network backbone of the Netskope One Platform, with an interactive map that highlights PoPs, service optimization events, and self-healing actions, illustrating its resilience and performance.Visit the Netskope Trust Portal 2.0 to experience real-time insights and explore how we’re redefining visibility and control.

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aplaza
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Introducing Product Learning Paths for Customers and Partners!

 🎉 Exciting News Alert! 🎉We are super excited to unveil our new Product Learning Paths for our customers and partners. These paths are designed not just as learning videos, but as journeys that guide you through every step of mastering our products from Beginner to Expert.🔍 What's in it for you?Customized Learning: Whether you're just starting out or looking to sharpen your skills, these paths are built to fit your expertise level. Step-by-Step Guidance: Each module is crafted to provide you with the knowledge and tools you need to succeed.🚀 Get Started Now! Dive into our learning modules today and kickstart your journey.👉 Check out the learning paths here💬 We’d Love to Hear From You!As you explore, let us know:What do you like the most? What could we improve? Any other learning modules you want us to add?Drop your thoughts in the comments below!

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Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Netskope Customer Workshops: Recording

Dear Valued Customers, We sincerely thank you for your active participation in the Technical Workshops hosted by Customer Solutions Group (CSG) at Netskope.In this post we are sharing Netskope Academy links, which have recording and slide-deck of the most recent workshops. To access recording of a Customer Workshop, log-in to your NETSKOPE ACADEMY account, and then click the desired link listed below.  If you are Netskope partner, visit this community post to access the recordings. If you are Netskope employee, visit this internal page to access the recordings. Recording of Spanish and Portuguese events If you have question about your subscriptions, deployment status, and access to netskope resources (technical support & academy) - Contact your Customer success manager (CSM) START HERE ...Netskope 101 & Common Use Cases (Webcast: 01-FEB-2024)“Review of Netskope customer journey, deployment and adoption. Basics of SSE, SASE, SSL decryption, zero trust concept, and co

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Recordings of Netskope Customer Workshops for Netskope Partners

Dear Valued Partners, We sincerely thank you for your active participation in the Technical Workshops hosted by Customer Solutions Group (CSG) at Netskope.In this post we are sharing Partners' Netskope Academy links, which have recording and slide-deck of the most recent workshops. To access recording of a Customer Workshop, log-in to your NETSKOPE ACADEMY account, and then click the desired link listed below.  If you are Netskope Customer, visit this community post to access the recordings. If you are Netskope employee, visit this internal page to access the recordings. Recording of Spanish and Portuguese events If you have question about partner programs, resources and certifications, visit Netskope partner portal  - https://partners.netskope.com/ START HERE ...Netskope 101 & Common Use Cases (Webcast: 01-FEB-2024)“Review of Netskope customer journey, deployment and adoption. Basics of SSE, SASE, SSL decryption, zero trust concept, and context based policies. Valuable

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Secure Enrollment: Frequently Asked QuestionsF.A.Q.

We've noticed a lot of questions coming up about Secure Enrollment in the community, so we've created a quick reference guide to help you out!Key Points: What is Secure Enrollment? Secure Enrollment ensures that only authorized users and devices can connect to your Netskope environment. How does it work? It involves the use of certificates and authentication protocols to verify identity before granting access. Common Issues & Solutions: Certificate Errors: Ensure your certificates are up to date and properly installed. Authentication Failures: Check that your device is correctly configured and registered. Need More Help? Visit the Secure Enrollment FAQ for a full list of common questions and troubleshooting tips. Have additional questions? Drop them to support or your Account Manager and CSM

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Rohit_Bhaskar
Netskope Employee
Mario Garcia
Netskope Employee
Mario GarciaNetskope Employee
posted in Community News & Announcements
Recordings of workshops by customer experience (Spanish and Portuguese)

UPDATE II: Han quedado actualizados los links con nuestra nueva plataforma de contenido. Gracias por su paciencia. UPDATE: En este momento nos encontramos migrando la información de plataforma, y por tanto pueden encontrar fallas para acceder a nuestras grabaciones. Agradecemos su paciencia y ofrecemos disculpas por los inconvenientes causados. Una vez se tenga el contenido disponible se actualizará este post. Gracias por su comprensión. Neste momento, estamos migrando as informações da plataforma e, por isso, podem ocorrer falhas ao acessar nossas gravações. Agradecemos sua paciência e pedimos desculpas pelos inconvenientes causados. Assim que o conteúdo estiver disponível, este post será atualizado. Obrigado pela compreensão.Estimados clientes, Le agradecemos su participación activa en nuestros Talleres Técnicos.En esta publicación estamos compartiendo los enlaces del contenido de nuestros webinars, que incluyen las grabaciones y presentaciones de los talleres más recientes en Españo

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Mario Garcia
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Weekly Netskope Customer Workshops : Schedule

Dear Valued Customers,Thank you for your active participation in the weekly technical events hosted by Customer Solution Group (CSG). In this post we are sharing the schedule of upcoming events. NOTE: To access the recording on past technical workshops click HERE TECHNICAL WORKSHOPSThese workshops are meticulously crafted and structured to facilitate the successful adoption of Netskope's cutting-edge cloud security solution. Netskope Threat Protection (New Event)In this session you will learn Threat Protection 101 - Introduction to Basic Concepts hosted by Mark Pray - Product Adoption Lead. Americas/EMEA (English) Date: September 05th, 2024 Time: 08:00 AM PTREGISTER NOW  Netskope Threat Protection (Part 2)Join Mark Pray (Product Adoption Lead) for an interactive technical workshop. Part-2 of this workshop continue with malware incident handling from part-1, followed by log correlation, patient zero, RetroHunt, CASB API  and Threat scanning.More details on Recording Available

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kvarshney
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Elevate Your Network. Simplify Your Day

Elevate Your Network. Simplify Your DayStreamline access, boost uptime, and enhance efficiency Whether you are actively evaluating new solutions or just beginning to explore a change, watch these short demos and learn how to tackle performance issues before they escalate, secure remote access without delays, and simplify troubleshooting with tools that actually make your job easier. Gain practical solutions to modernize your network security with quick, actionable demos designed to show how you can:Simplify network security Prevent performance issues Secure remote access without slowdowns Troubleshoot faster with less guessworkWatch demos now!  

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aplaza
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Introducing Product Learning Paths for Customers and Partners!

 🎉 Exciting News Alert! 🎉We are super excited to unveil our new Product Learning Paths for our customers and partners. These paths are designed not just as learning videos, but as journeys that guide you through every step of mastering our products from Beginner to Expert.🔍 What's in it for you?Customized Learning: Whether you're just starting out or looking to sharpen your skills, these paths are built to fit your expertise level. Step-by-Step Guidance: Each module is crafted to provide you with the knowledge and tools you need to succeed.🚀 Get Started Now! Dive into our learning modules today and kickstart your journey.👉 Check out the learning paths here💬 We’d Love to Hear From You!As you explore, let us know:What do you like the most? What could we improve? Any other learning modules you want us to add?Drop your thoughts in the comments below! 

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Rohit_Bhaskar
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Netskope Homemade: Season 2Holiday Cookbook

Enjoy our second edition of home recipes from Netskopers around the globe, because good food is all the better when shared. The holidays are a time for traditions—and at Netskope, one of our favorite traditions is sharing a collection of Netskopers’ beloved homemade recipes. From savory dishes to sweet treats, discover the flavors that bring us joy, connection, and warmth. 🍳Get the cookbook! 🍽️ Do you have a favorite recipe that you make around the holiday season? Feel free to comment and continue the discussion!   

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aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Discover how SSE is reshaping security strategies for the modern enterprise

Modern Solutions for Modern Security Challenges Join Tom Clare, Netskope's Sr. Product Marketing Director, as he explores the evolving roles of firewalls and proxy gateways in the context of Security Service Edge (SSE) transformations. As traditional security models shift, firewalls are now offered as Firewall-as-a-Service (FWaaS) within SSE cloud platforms, while VPNs are being replaced by Zero Trust Network Access (ZTNA).  Key Topics Covered: Understand single-pass inspection in SSE, uncovering hidden threats and preventing data exfiltration. Explore new use cases for firewalls and proxy gateways within SSE deployments. Learn how hybrid work is driving the move to cloud-based security and the economic benefits that follow.To learn more about how to stay ahead of the shift to cloud security, register for our upcoming webinar below:   Transform Your Firewall and Proxy Gateway with Security Service Edge (SSE) Americas Europe, Middle East, and Africa Asia-Pacific

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aplaza
Netskope Employee
D
Netskope Employee
dwillisNetskope Employee
published in Community News & Announcements
Google Cloud Identity Integration with Netskope SCIM ServiceNews

Netskope is proud to share that our collaboration with Google has resulted in a new SCIM integration with its identity provisioning service. Customers now have the option to forego obtaining a windows server to host the Netskope directory importer tool, and can instead provision individual users en masse to Netskope for use in identity based policies. The SAML SSO help article and the User Provisioning help article have been published on Google’s website.  Please note this integration does not support creating or updating groups and user membership in groups. Google does not yet support group provisioning via SCIM to external services. Please contact your Google account manager to push for this essential feature. Until then, if customers need to manage users within group, they will continue to need the directory importer service. Finally, reach out to your account team or customer success manager for any questions or feedback on the identity workflow. 

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Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Total Economic Impact Study: The Business Impact of Netskope SSE

Explore the hard-cost savings and economic impact benefits of transitioning to Netskope's Security Service Edge (SSE) with the 2024 Forrester Total Economic Impact™ (TEI) study.  Discover the value of Netskope One SSE with the Forrester examination of the potential return on investment (ROI) enterprises may realize through the deployment of Netskope.Inside the study, Forrester explores:The financial impact of SSE technology investment, in quantified true hard-cost savings Business value justification analysis with payback within six months Benefits analysis across seven areas that improve outcomes for networking, I&O, and security teamsReady to build a business case for the value you’d receive? Download the study.

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aplaza
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Threat Protection 201 - Part 3: Malware Advanced Topics Recording Now Available!News

Hello Netskope Community,If you missed our recent Threat Protection Series on Threat Protection 201 - Part 3: Malware Advanced Topics, don’t worry! The full recording is now available for you to watch at your convenience.🎥 Recording Link:Netskope Customers  Netskope Partners  Netskope Employees📅 Event Date: 16 October 2024🎤 Featured Speaker(s): Mark Pray - Product Adoption lead, Rohit Bhaskar - Program Manager - CX Highlights:🔍 Patient Zero identification – Learn to identify the first point of infection and prevent further spread. 🛠️ TSS APIs – Use Netskope’s powerful APIs to boost your malware defenses. 🏷️ Domain Fronting and Ja3(s) – Get hands-on with techniques that adversaries use to obfuscate their tracks and how to counter them. 📝 Best practices review – Tie it all together with a comprehensive review of strategies that will fortify your defenses. We’d love to hear your feedback and questions! Feel free to leave your thoughts in the comments below or reach out to us direct

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Rohit_Bhaskar
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Hear from Netskope experts as they discuss how Netskope One can transform your network security

See a live demo, explore what sets Netskope apart, and hear real-world success stories! Join Parag Thakore, Netskope's Chief Product Officer for SASE, and Muhammad Abid, Sr. Director of Product Marketing, as they reveal how Netskope One SASE addresses the complex demands of modern IT environments, allowing you to scale and secure your network more effectively. Key Topics Covered: Trends driving SASE evolution and the limitations of existing solutions How Netskope One’s architecture overcomes these challenges with its unified approach How Netskope compared to other vendors in the Magic Quadrant and Critical CapabilitiesTo learn more about how Netskope One SASE can elevate your network and security infrastructure, register for our upcoming webinar below:   The Future of SASE Begins with Netskope One Americas Europe, Middle East, and Africa Asia-Pacific Oct 22    10:00 am PST Oct 23   10:00 am BST Oct 23  10:00 am IST Register n

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aplaza
Netskope Employee
M
Netskope Employee
molsenNetskope Employee
posted in Community News & Announcements
Meet with Netskope Leadership at AWS re:Invent - Dec 2-6th in Las Vegas

If you plan to attend AWS re:Invent meet with Netskope leadership. It's a great opportunity to have your questions addressed around Netskope products, our roadmap, integrations with AWS products and our alliances and more.  Check out Netskope AWS re:Invent event page to keep informed around everything Netskope is doing at AWS re:Invent.  

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Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Webinar Recording Now Available: Threat Protection 201 - Part 2 - Malware Basics and Best PracticesNews

Hello everyone, As promised, I'm excited to announce that the recording of our recent webinar, "Threat Protection 201 - Part 2: Malware Basics and Best Practices," is now available! We had a fantastic session, and I want to thank all of you who attended and participated in the discussions. For those who couldn't join us live or wish to revisit the session, you can access the recording links as mentioned below:For Customers For PartnersThe session was packed with insights and practical tips on safeguarding against malware threats, and I'm sure you'll find it very useful. Feel free to share your thoughts and questions about the webinar in the comments below. Let's keep the conversation going and continue to learn from each other! Best regards,Rohit Bhaskar

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Rohit_Bhaskar
Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
posted in Community News & Announcements
Threat Protection 201 - Part 1: Tenant Preparation/Malsites| Recording Available Now!!

Hi Team,Thank you for joining us for our recent Threat Protection 201 webinar! 🌐 We hope you found the session insightful and gained valuable strategies to fine-tune your threat protection setup.As promised, the recording is now available for you to review at your convenience. You can access it here:Customers: https://netskopeclient.learnupon.com/catalog/courses/4096908Partners: https://netskopepartners.learnupon.com/catalog/courses/4096995 Best RegardsRohit Bhaskar

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Rohit_Bhaskar
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Hear from network leaders at BMO, Airbus, and Orbia as they share key insights during the first session of our SASE Week Backstage Series

Register for the first session of our SASE Week Backstage series, where network leaders from BMO, Airbus, and Orbia will share their valuable experiences!  Join our network leaders from BMO, Airbus, and Orbia as they share insights on transitioning from legacy systems to modern SASE architectures to optimize your security posture and drive business success in a cloud-first world.   Key Topics Covered: How to support hybrid work with existing IT investments. Key network requirements for integrating SASE with on-premises, SaaS, and cloud applications. Best practices for transitioning from legacy systems to SASE. How to ensure smooth collaboration between Network and Security teams.To learn more about how to embrace a cloud-first strategy that’s built for today’s needs and tomorrow’s challenges, register for our upcoming webinar below!   Unleash the Power of SASE: Expert Guidance from BMO, Airbus, and Orbia Americas Europe, Middle East, and Africa Asia-Pacific

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aplaza
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
published in Community News & Announcements
Unveiling SASE Week Backstage: A series with expert insights to help accelerate your SASE deployment

SASE Week may have wrapped up, but the insights keep coming! Join us for SASE Week Backstage, where you’ll go behind the scenes with Netskope executives and experts to discover practical strategies and actionable steps to address some of your major business and technical challenges with the application of SASE.   Agenda Highlights Sessions Americas APAC EMEA Session 1: Unleash the Power of SASE: Expert Guidance from BMO, Airbus, and Orbia     October 8 10:00 am PST October 9 10:00 am IST October 9 10:00 am BST  Session 2:The Future of SASE Begins with Netskope One October 22 10:00 am PST October 23 10:00 am IST October 23 10:00 am BST Session 3:Elevate Your Remote Access: Transform Your VPN with SASE and Zero Trust November 510:00 am PST November 6 10:00 am IST November 6 10:00 am BST Session 4:Simplify SaaS Security: Conquer Complexity with Converged Sol

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aplaza
Netskope Employee
T
Netskope Employee
tpommetNetskope Employee
asked in Community News & Announcements
Netskope at Fal.Con Next Week - Sept 16-18 - Aria Resort & Casino

Netskope is heading to Fal.Con next week Sept 16-18 Aria Resort & Casino. Stop by booth #1606 to catch the latest demos on Netskope One highlighting a number of use cases as well as Netskope/CrowdStrike integrations and many of our other partners.If you are attending, it’s a great way to speak in person with one of our SMEs - David Willis, VP Technology Integrations; Gary Jenkins - Principal Solutions Architect - Technology Integrations; Fabio Rosa, Principal Solutions Architect; Damian Chung, BISO and Andy Horwitz, SVP of Global Partner Eco-System and many others.Catch one of our sessions:Tuesday, Sept 17th at 1:30pm - Theater 2Security Controls for Gen AI from Cloud to Endpoint presented by David Willis, Vice President Technology Integrations, NetskopeThursday, Sept 19th at 12:30pm - NGS24Unifying the SOC: Integrated Protection with SSE, Email, and Next-Gen SIEM Panelists:•Wayne Cross, Director Cyber Security and Infrastructure, Borden Ladner Gervais LLP (BLG)•Damian Chung, BISO,

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Netskope Employee
Rohit_Bhaskar
Netskope Employee
Rohit_BhaskarNetskope Employee
published in Community News & Announcements
Netskope Community Monthly Recap - August HighlightsNews

Dear Netskope Community,We’re excited to share our August community recap with you! It’s been a month filled with vibrant discussions, insightful content, and valuable webinars. Below are some key highlights, including top content, engaging discussions, and updates on webinars and events.🎉 Top Liked ContentProactive Digital Experience Management Enterprise Demo Webinar - Gain insights on utilizing our latest DEM tools effectively. Netskope Endpoint DLP Guide - A thorough guide on managing endpoint devices efficiently. Kadiska Integration Overview - Learn about the power of Kadiska integration in our Netskope products.❓ Top Unanswered QuestionsHow to optimize Netskope for remote workers? Issues with USB storage device control settings not applying. Clarification on Endpoint DLP policies and file transfer restrictions.✅ Top Answered QuestionsSAML Configuration working top to bottom - Answered by @sshiflett  Manual Trigger Netskope Client Upgrade- Answered by @venkatesanek 📚 New Article

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Rohit_Bhaskar
Netskope Employee
aplaza
Netskope Employee
aplazaNetskope Employee
posted in Community News & Announcements
Attend SASE Week 2024!

Netskope’s can't-miss global virtual event for security and networking professionals is in its 5th year! Learn how to navigate the latest advancements in SASE and Zero Trust and explore how these frameworks are adapting to address cybersecurity and infrastructure challenges. Experts will share best practices and case studies, illustrating how leading organizations are safely leveraging Generative AI technologies within their zero trust frameworks. Register for SASE WeekGet started by choosing your preferred time zone.AMERICAS                                                                                             September 24 - 25                                                                       Register now            EUROPE, MIDDLE EAST, AND AFRICASeptember 25 - 26 Register now  ASIA-PACIFIC   September 24 - 26Register now 

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aplaza
Netskope Employee
denizilhan
Netskope Employee
denizilhanNetskope Employee
posted in Community News & Announcements
We want to learn about how you manage digital experience (DEM) at your organization! ($50 Gift Card)

 The Netskope User Experience Team is conducting a new study on digital experience management…  ScopeIn this study, we want to understand... Your goals and expectations from digital experience management solutions and your approach towards digital experience management, The members in your organization who are expected to use/consume digital experience management solutions, Key use cases you seek to address with Netskope DEM and your key workflows, Unmet needs you have and challenges you face with the current Netskope DEM products.  EligibilityCurrent customers and partners actively monitoring Netskope DEM products or consuming the output generated by Netskope DEM products.  Logistics The study format will be remote interviews over Zoom.  We would like to request 60 minutes of your time. Participants will be offered a $50 worth gift card as a token of our appreciation.  If you meet the criteria for participation, please provide your interest AND/OR nominate a team member with this

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denizilhan
Netskope Employee

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