Hello Netskope Community,
The Netskope Digital Experience Management product team is happy to announce the release of our first batch of how-to videos walking through the DEM Enterprise “Advanced Diagnostics” dashboard. The goal of these videos is to enable customers to familiarize themselves with the new capabilities and respective administrative workflows to fast-track your journey from novice to Network/Netskope hero.
Highlights:
- 🔍 ISP Latency and packet loss – Learn to identify the first (of potentially many) point(s) of latency across the WAN and your ISP providers and prevent further impact.
- 🛠️ Application issues – Use Netskope’s powerful Advanced Diagnostics interface to identify small or large application performance issues across your organization.
- 🏷️ Bypassed Traffic – Learn how to interpret and leverage bypassed traffic monitoring as key metrics to provide context and insight in any troubleshooting scenario.
- 📝 Performance Troubleshooting – Tie it all together with a comprehensive review of strategies that will fortify your organization.
🎥 Recording Links by use case:
The list of recordings below are mapped to use cases and organized in a progressive learning manner. Users should start with the first videos at the top of the list and progress to the bottom.
Use case(s) | Video link |
UI Overview / Navigation | |
Filters overview | |
| |
Performance time series graphs to find spikes / anomalies: Client to Netskope Netskope transit time Netskope to Application Server | Advanced Diagnostics - Application performance Troubleshooting |
Application server response time problem identification by server IP | Advanced Diagnostics - Application performance Troubleshooting |
Application URI/URL based problem enumeration | Advanced Diagnostics - Application performance Troubleshooting |
Application status response code enumeration | |
| Advanced Diagnostics - Single User and Remote User focus Investigation |
Enumerating sites & data centers based on application filters | Advanced Diagnostics - Application Performance Datacenter Enumeration |
ISP performance T-shooting & datacenter enumeration per site | Advanced Diagnostics - Netskope Datacenter Enumeration per Site |
Bypass traffic monitoring - ISP and application performance |
We’d love to hear your feedback and questions! Feel free to leave your thoughts in the comments below or reach out to us directly in the community.