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Netskope Customer Notice - Unsupported Third Party Integration - August 2025News

Dear Netskope Customers,Netskope has been notified that certain third party vendors, who are not Netskope integration partners, are recommending unsupported mechanisms for integration with Netskope, and may be falsely representing that such mechanisms are endorsed by Netskope. These unsupported integrations typically require privileged access to Netskope tenants, scrape data out of Netskope beyond what is officially supported by Netskope, and may lead to abuse of Netskope APIs. Here is an example of a configuration guide for such an unsupported configuration. Netskope provides a broad and growing ecosystem of partners that offer supported integrations. These official integrations go through rigorous testing and use stable APIs/interfaces that Netskope is able to support. If you are not certain whether the vendor is offering an officially supported integration, please consult Netskope support or your Netskope account team. Vendors implementing unsupported integrations put customers at

150

8 hours ago

ElTetuNew Member III

Netskope Cloud Exchange (CE)

send user group on log shipper mapping file

Hi,I have integrated a Syslog SIEM with the Cloud Exchange Log Shipper module, and everything is working fine. However, in the mapping file pushed to the SIEM, I’d like to include the User Group information from the alerts/events, and I can’t figure out how to do that.When I check the Mapping File Wizard to edit an existing mapping—or even when creating a new one—I can't find any “Netskope Field” that corresponds to the User Group attribute of the generated alerts/events. I need to send that attribute to the SIEM.Does anyone know how I can map it?Thanks in advance.Regards

13 hours ago

Wilfredo Marchena LuzonNetskope Employee

Anthropic Claude

Identifying “Upload” activity on Anthropic Claude to introduce DLP controls

Netskope Global Technical Success (GTS)KB - Identifying “Upload” activity on Anthropic Claude to introduce DLP controls Netskope Cloud Version - 129ObjectiveImplement DLP controls to prevent data leakage through Anthropic Claude. This can be achieved by identifying "Upload" activity using the Netskope Custom Connector. PrerequisitesNetskope Next-Gen SWG / CASB license. ContextTo support the growing adoption of innovative applications like Anthropic Claude, Netskope is actively developing predefined cloud connectors. While a predefined connector for Anthropic Claude is on our development roadmap, you can implement security controls today using Netskope's versatile Universal and Custom Connector features. Within this article, we will provide full guidance to ensure the configuration meets your specific security requirements as we work to deliver the new connector. Do You Know?When Plain Text Files are uploaded to Anthropic Claude, the application parses the content of the file within the

180

16 hours ago

Saniya MurtuzaNetskope Employee

Netskope StartSmartKit

Netskope Adoption Welcome Pack - Video Version

Netskope Adoption Welcome Pack - Video Version Kickstarting your Netskope Journey? You are at the right place! Take a few minutes to watch the video above. It’s designed to walk you through the essential forums and adoption resources that will support and empower your Netskope experience.Knowing where to go for help and which resources to rely on, makes your journey smoother and more effective from day one.Portals referenced in the above video : Netskope Support Portal https://support.netskope.com Netskope Knowledge Portal https://docs.netskope.com Netskope Community https://community.netskope.com Netskope Academy https://netskopeclient.learnupon.com/ Trust Portal https://trust.netskope.com Netskope Adoption Hub https://community.netskope.com/adoption-hub-145

280

18 hours ago

alancharlyNew Member III

Private Access for ZTNA

Accessing Private applications using Enterprise Browser

How can i access private applications using enterprise browser? I tried creating a realtime policy with “access method” as one of the criteria but couldn’t find enterprise browser in the option. additionally i tried to create an enterprise browser protection policy for private apps but the option is grayed out.

172

1 day ago

Saniya MurtuzaNetskope Employee

Monthly Updates Hub

Monthly Updates - August 2025

Your Netskope Monthly Highlights – August 2025The latest updates, resources, and events – all in one place.Hi there,As part of our ongoing commitment to helping you get the most value out of your Netskope investment, we’re excited to bring you this month’s Netskope Highlights—your one-stop roundup of the latest product updates, expert content, and upcoming learning opportunities. 🚀 Product Release UpdatesRelease 129 is here!Explore this month’s key features and enhancements to ensure you’re getting maximum value from your setup.📄 Release Notes – August 2025 ✅ Pro Tip: Check for features relevant to your current configurations. ✅ Best practise of the MonthAs a part of these monthly series, we have taken a pledge to work together to align your Netskope tenant as per Netskope’s best practices.This month, we will focus on ensuring that the Netskope Web UI is fully secure as it holds your organization’s security policies. Refer this article for more details hereIf you stumble upon, any qu

491

1 day ago

kdibbleNew Member III

Next Gen SWG

Java process and HTTP requests

Hi All, We are trying to determine if Netskope has visibility into traffic sent from java/python scripts. For example, if I have a java script that sends an HTTP POST to a API and the POST contains sensitive data, can Netskope detect that? From my testing it doesn’t seem so, but we wanted to check with the community. Thanks!

1 day ago

Zulkifal B ANetskope Employee

Netskope Private Access (NPA)

Monitoring NPA Publishers via ServiceNow using DEM Webhook

Netskope Global Technical Success (GTS)Monitoring NPA Publishers via ServiceNow using DEM WebhookNetskope Cloud Version - 129 ObjectiveThis document aims to ensure continuous monitoring of Netskope Publishers by integrating DEM alerts with ServiceNow, allowing operations teams to receive incident notifications and improve response times. PrerequisitesNetskope tenant with Admin access ServiceNow instance with Admin accessMake sure the "DEM Alert" section is visible on your Netskope tenant UI (Digital Experience Management > Alerts). If it's not available, please raise a support ticket under the "How to" category to request enabling "DEM Alert" for your tenant. ContextNetskope Digital Experience Management (DEM) provides real-time visibility into the performance and availability of critical infrastructure components, including the Netskope Publisher. Timely detection of issues with the Publisher is essential to ensure uninterrupted access to private applications.By integrating DEM ale

920

1 day ago

Zarmin ShaikhNetskope Employee

Microsoft Teams

Microsoft Teams - DLP Controls for Activity 'Post'

Netskope Global Technical Success (GTS)Microsoft Teams - DLP Controls for Activity 'Post' Netskope Cloud Version - 128 ObjectiveImplement DLP Controls for Activity ‘Post’ on Microsoft Teams ContextThis document aims to provide a comprehensive guide on implementing DLP controls for Activity ‘Post’ on Microsoft Teams Web & Native Application Access PrerequisiteNetskope Next-Gen SWG license Do You Know?Netskope acknowledges Microsoft Teams as a Cloud Application and provides a pre-defined cloud app connector. As of July 12, 2025 with Netskope’s Microsoft Teams predefined connector, customers can exercise control over the following activities: DetailsCreate a Realtime Protection Policy (DLP Policy)Path: Netskope Tenant UI >>> Policies >>> Real-time Protection >>> New Policy For this lab recreation, A Pre-defined DLP Profile ‘DLP-PCI’ is used to detect the violation of Credit Card NumbersPlease note: Pre-defined DLP profiles are recommended for use only duri

150

2 days ago

jschueleNew Member III

CASB

Google unusual traffic blocking Netskope traffic

Starting a few months ago our company users have reported consistent and numerous blocks by Google to access our own Workspace tenant apps (Google Admin, Gemini, Gdrive, etc). The message received by the users say, “Our systems have detected unusual traffic from your computer network. Please try your request again later.” It then presents your network IP and says it does not equal the Netskope POP IP (e.g. 10.10.10.10 ≠ 163.116.140.55). This implies that Google no longer trusts the Netskope POP subnets and see’s the proxied traffic as a risk. Is Netskope aware of this issue and are you working with Google to remediate it? Thanks

100

2 days ago

ElTetuNew Member III

Netskope Cloud Exchange (CE)

send user group on log shipper mapping file

13 hours ago

kdibbleNew Member III

Next Gen SWG

Java process and HTTP requests

1 day ago

jschueleNew Member III

CASB

Google unusual traffic blocking Netskope traffic

100

2 days ago

rodborgesNetskope Partner

Private Access for ZTNA

SSH to Publisher from tenant

I think that it would be helpful to have a button (or something) to do a SSH to the publisher directly from the tenant.

221

4 days ago

secproceoNew Member

Private Access for ZTNA

Steering "Specific" Private Apps

Good evening, everyone, I will be using the steering “Specific Private Apps” in my dynamic steering configuration. I usually steer all private apps, but I have a use-case for one application for my on-premises users. Do I need to add the private app to a real-time policy for this to work? It looks like I only need to add the specific private app to the steering configuration. See attached screenshots. Thanks.

allanathaNew Member

Hi , Has anyone followed this article and successfully got the Google Drive app working through CPA?https://support.google.com/a/answer/7644837?hl=en&src=supportwidget0&authuser=0 Best Regards,

120

6 days ago

xstuartbarrettxNew Member III

Private Access for ZTNA

SSH host keys work with NPA?

I searched and had a hard time finding much on this, but basically, I am deploying NPA across my organization and some server admins (notably using Macs) have run into hostkey mismatches when SSHing into servers behind NPA. Does anyone have experience, specifically, with managing SSH host keys to servers when migrating to use NPA?

7 days ago

ggoldynNew Member

Security Posture Management

Admin with multiple Roles

I would like to assign multiple roles to Netskope Restricted Admins, each role has different permissions dependent on the (group) scope. Please instruct if this possible. I only see the ability to assign a single role from the drop-down list of roles.

140

8 days ago

brunaNetskope Partner

Netskope Cloud Exchange (CE)

Netskope + MAC Externo + UPN

Hellow, I'm experiencing the following issue: provisioning third-party users who use mcbook. Their accounts don't have email addresses and aren't part of the domain.I've tried everything but to no avail. Could someone tell me if this is possible?

8 days ago

proxydeployerNew Member

Next Gen SWG

Justification log location

When creating a coaching policy, when the user enters a justification reason, where is this captured in the admin portal?

221

9 days ago

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Dive into the Netskope Forums Community for comprehensive discussions on cloud security, network protection, and innovative cybersecurity solutions. Connect with experts and peers to share knowledge, experiences, and best practices in safeguarding digital assets and ensuring secure cloud adoption.