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jschueleNew Member III

Change Status for more than 100 DLP Incidents at a time

How can I change the Status for more then 100 incidents at a time, which is the dashboard limit? I have thousands of incidents created from a retro-active scan and would like to add my own custom status to them all at once.

101

11 hours ago

Rohit_BhaskarNetskope Employee

Community News & Announcements

Webinar Recording is Available Now!! DLP Policy Tuning and Troubleshooting

The "DLP Policy Tuning and Troubleshooting: Mastering Modern Data Protection" webinar was a great success! For those who couldn't make it or want to revisit the valuable insights shared by our SME, the recording is now available.Click the link below to access the full session and continue your journey toward mastering modern data protection.Watch the full webinar recording here:Customers Link Partners LinkDuring the webinar, we covered: The latest trends in Data Loss Prevention (DLP) Precision policy tuning techniques Effective troubleshooting methods for common DLP issues A live Q&A session with our expert Thank you to everyone who participated and made this an engaging and highly practical event. We look forward to seeing you at our next session!

Warning: Predefined Identifiers in DLP Inspection May Be Unreliable and Are Not Scheduled for Fixes

ObjectiveHighlight the outcome that improvements to international predefined entities are part of Netskope’s long-term roadmapNetskope existing detection mostly relies on a third-party entity. PrerequisiteThis issue generally applies to all Netskope Standard and Professional DLP modules, including, but not limited to, NGSWG DLP, Email DLP, Endpoint DLP, and more. ContextCustomers can test pre-defined identifiers in their own languages, particularly in non-English regions, to verify whether they function correctly. They may only trigger the sample data demonstrated in the UI, so using a variety of real-life samples is highly recommended for more accurate verification. Do You Know?Non-numerical identifiers such as addresses, names, or terms are likely to bypass Netskope’s DLP detection mechanism without triggering alerts or appearing in DLP incidents. This means the administrator will be unable to track or investigate the data leakage incident. NotesWe’ve discovered that others have alre

411

1 day ago

JohnLNew Member

CASB

Determine block status of a URL

In working with the Netskope CASB, we’ve had analysts come up with the question “would this URL be blocked?” I know we can go into Skope IT and do a URL Lookup to see what categories a URL is linked to and what policies “cover” it. However, this doesn’t see to answer the fundamental question, “would it be blocked?” There is the simple solution of, “just try it”, which will provide the answer, but this has some obvious downsides. And it seems that the Netskope system must know if a URL is blocked or not, it will block browsing to a URL afterall. Is there something I am missing in the interface which does this? Or, is there a safe way to validate a URL from an analyst’s system, which doesn’t involve “ya, just try visiting a potentially malicious URL”?

561

1 day ago

jschueleNew Member III

CASB

Google unusual traffic blocking Netskope traffic

Starting a few months ago our company users have reported consistent and numerous blocks by Google to access our own Workspace tenant apps (Google Admin, Gemini, Gdrive, etc). The message received by the users say, “Our systems have detected unusual traffic from your computer network. Please try your request again later.” It then presents your network IP and says it does not equal the Netskope POP IP (e.g. 10.10.10.10 ≠ 163.116.140.55). This implies that Google no longer trusts the Netskope POP subnets and see’s the proxied traffic as a risk. Is Netskope aware of this issue and are you working with Google to remediate it? Thanks

441

1 day ago

wilsonExplorer III

Next Gen SWG

Enrollment token location in UI

OK, I am sure it will be obvious when someone tells me, but I walked trough what I think is every Settings spot and cannot find the Enrollment Token Section. The Docs start out saying “Click Create TokenSet to create a new token set on the webUI. “ but not where it is! It feels like it should be in the “Client Configuration”…….

452

1 day ago

Abhishek MoriyaNetskope Partner

Next Gen SWG

Role-Based Access Control - Restriction on Delete Action

Hello Netskope Community,One of our customers has a requirement where a specific role should have the ability to create policies and apply global/general settings, but not be able to delete any policies or settings due to compliance reasons.Currently, this level of granularity is not supported. The available permission levels—None, View, Manage, and Manage and Apply—provide either read-only or full read-write access to a specific feature or function. However, there is no built-in option to restrict only the delete action for a role.We would like to know if there are any known workarounds or if this capability is being considered for a future release.

1 day ago

jschueleNew Member III

CASB

Netskope API Integration with Postman

I have the Netskope REST API Events v2 integration configured within Postman and queries are successful. I am wondering is there a method to limit the query by user, as well as number of days?My use case is as employees is leaving the company, I would like to just add there user name into the query, and have it pull the last 30 days of Alert, Application, and Incident logs for them, so I can export in CSV format. Thanks

441

1 day ago

MetgatzNKNetskope Partner

Next Gen SWG

Alternatives - Deployment/Enrollment with UPN - Based on Postman-SCIM - Users - Groups

Alternatives - Deployment/Enrollment with UPN - Based on Postman-SCIM - Users - GroupsHello community, how's it going? Good afternoon, I hope you're all well. I have a specific case to discuss:In a scenario where we have a complete refusal to touch anything in Azure AD or AD-onprem (nothing at all, no way - no agent, no directory import, no enterprise app, no ID entry, etc., nothing at all, it's not possible because there's absolutely no option), here we already know, we use our beloved Postman to use SCIM and start generating users/groups, so to speak, "manually." Then we have the AD users with UPNs, everyone happy without touching AD but with the AD-onprem UPN users, already in the Tenant using the Postman SCIM API.We can deploy with tools like System Center, DesktopCentral, or anything else for .msi files with UPN values. Everything's OK here too. We install, the Windows users of the AD domain start, and the UPN registration and enrollment are OK, as expected. Now, here's my big que

711

1 day ago

Rohit_BhaskarNetskope Employee

Community News & Announcements

Netskope Customer Notice - Unsupported Third Party Integration - August 2025News

Dear Netskope Customers,Netskope has been notified that certain third party vendors, who are not Netskope integration partners, are recommending unsupported mechanisms for integration with Netskope, and may be falsely representing that such mechanisms are endorsed by Netskope. These unsupported integrations typically require privileged access to Netskope tenants, scrape data out of Netskope beyond what is officially supported by Netskope, and may lead to abuse of Netskope APIs. Here is an example of a configuration guide for such an unsupported configuration.(You Can also look at the attached image for more details.) Netskope provides a broad and growing ecosystem of partners that offer supported integrations. These official integrations go through rigorous testing and use stable APIs/interfaces that Netskope is able to support. If you are not certain whether the vendor is offering an officially supported integration, please consult Netskope support or your Netskope account team. Vend

4101

1 day ago

jschueleNew Member III

DLP

Change Status for more than 100 DLP Incidents at a time

101

11 hours ago

JohnLNew Member

CASB

Determine block status of a URL

561

1 day ago

jschueleNew Member III

CASB

Google unusual traffic blocking Netskope traffic

441

1 day ago

wilsonExplorer III

Next Gen SWG

Enrollment token location in UI

452

1 day ago

jschueleNew Member III

CASB

Netskope API Integration with Postman

441

1 day ago

MetgatzNKNetskope Partner

Next Gen SWG

Alternatives - Deployment/Enrollment with UPN - Based on Postman-SCIM - Users - Groups

711

1 day ago

bntrotterNew Member

Next Gen SWG

Best Practices for External/Unmanaged AWS S3 bucket traffic

Are there any recommended guidelines to indentify and filter out known org AWS S3 traffic, and then enforce Netskope policy on only external S3 traffic?

121

1 day ago

proxydeployerNew Member

Next Gen SWG

Justification log location

When creating a coaching policy, when the user enters a justification reason, where is this captured in the admin portal?

766

1 day ago

MSpaldingNew Member III

DLP

Generative AI and json/blob Uploads

I have been tasked with allowing our user population to have access to the Generative AI category while also protecting the company and our patients by preventing uploads of any files with PHI in them to anything other than our internal instance of Copilot.I have created Realtime policies that I believe achieve this goal, but I have encountered an issue where certain AI sites do not upload the file in a format which Netskope can see into. Specifically, Grok uploads files as a blob while Quillbot and Heidi Health AI upload the file in blob, json or webm formats.Is there a way for Netskope to be able to view these file uploads and apply our PHI profiles to the upload? I have not seen any documentation which addresses this, and I am curious if anyone else in the community is running into a similar problem.

725

3 days ago

jschueleNew Member III

CASB

Slack Channel name meaning

When I look at my Slack Channels some have “FC:” in the front of then name (e.g. FC:F063A1D5X9A:Test). What does FC mean? I was able to figure out that “DM” = direct message and “MPDM” = multi person direct message. I don’t see these defined in any Netskope documents though..

421

4 days ago

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