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Designed to enhance your experience, the redesigned portal at support.netskope.com adds powerful new features to make it easier to find information, navigate resources, and leverage the benefits of Netskope Intelligent Assistant (NIA)—our new generative AI solution.

 

Key Features:

  • Enhanced Search Capabilities – Our upgraded search functionality delivers more relevant results across all Netskope content sources, including Product Documentation, Knowledge Articles, Academy, and Community discussions, making it easier than ever to find answers.
  • Meet the Netskope Intelligent Assistant (NIA) – Your new AI-powered assistant! Leveraging Generative AI, NIA understands your questions and provides tailored, relevant answers from our entire knowledge base.
  • Improved User Experience  The new portal provides a redesigned, user-friendly interface for easier access to key resources like the Trust Portal, App Notification Portal, Customer Webinars, trending content, and more!

 

Visit the new portal

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