Community News & Announcements

WHAT? I can't hear you. I am listening to another podcast featuring a Netskope expert. Wait, you've finished listening to the podcasts featuring Mike Anderson, Jason Clark/James Robinson, and Steve Riley already? And you are ready for another? Okayyyyyyy, fine.    How about one featuring Netskope's Ray Canzanese chatting with Jeff Reinke of Security Breach Podcast -- a weekly discussion of new developments and the latest cybersecurity threats, including ransomware, malware, phishing schemes, DDoS attacks and more, facing the U.S. industrial sector.   Shortly following the publishing of the Netskope Threat Labs Monthly Report in June that focused on the Manufacturing sector, we set Ray up for this podcast interview to chat about the report's findings. The podcast runs just over 34 minutes in duration. Enjoy the ear candy.   https://securitybreach.buzzsprout.com/1990015/13287879-cloud-apps-are-elevating-malware-threats   Show Notes Net

Hello, Everyone!   It feels good to reach out to each and every one of you, our cherished Netskope community members, through this blog post. Today, we want to take a moment to say a heartfelt hello and express our gratitude for your unwavering support, engagement, and vibrant contributions. Your presence has made our community a thriving hub of knowledge, inspiration, and connection.     This upcoming Monday, June 19th, is Juneteenth! In 2022, Juneteenth was designated as a federal holiday in the United States, and I'm pleased to announce that it is recognized as a holiday here at Netskope.  Keep in mind that responses in the community may be delayed by our staff.   Quick update to those that have joined the Netskope Fan Club, we will be opening our online group and sending out invitations next week.  If you have subscribed to Community News and Announcements, we will be sending you an invite to join.  When accepted, we will be sending out the g

Calling all Toronto based and surrounding practitionersNetskope AWS Immersion Day - Toronto workshop takes place on June 20th at the AWS office from 9:30am-2:30pm/3pm.This workshop is ideal for the technical/practitioner audience who are using AWS and are either new or existing Netskope customers or are currently exploring Netskope solutions.Feedback from past attendee "I learned so much. I wish I had taken this session months ago when we first deployed Netskope. Would have saved me hours".   Immersion Day TopicsSSE (Security Service Edge) and NPA (Netskope Private Access) for AWSNetskope NG-SWG/CASB controls for AWSPublishing NPA applications in AWSUsing Netskope for egress controls in AWSSecuring AWS APIs using Netskope- AWS Context Register here to reserve our spot!   Please reach out with questions.  

Greetings, Netskope enthusiasts and LEGO lovers!   It is with great pleasure I'm finally able to unveil the fortunate winner of the extraordinary Atari LEGO set. Over the past month, Netskope fans from all corners of the globe signed up for our community Fan Club, vying for the chance to bring home this iconic fusion of gaming and construction. The competition was fierce, but one individual has emerged as the victor, claiming the ultimate prize. So without further ado, let's unveil the name of the lucky winner!   Drumroll, please...   And the Winner Is...   We are ecstatic to announce that the winner of the coveted Atari LEGO set is none other than **Nick Duda**! Let's take a moment to congratulate Nick for his remarkable triumph in this fun little contest.   Here's a few things that show off Nick's passion for Netskope: Nick continuously makes a huge impact in this community by sharing his experiences and helping others, check out @nduda's  community pr

  Hey y'all! 👋  Happy Friday!     Did you know, based on a recent Netskope study using Advanced Analytics, 23% of employees access ChatGPT at least once a day?  Want to learn more?  Check out this post.     Hope everybody has an awesome weekend! Here comes your weekly roundup:   🤖 AI/ML Topics in Netskope Community 🤖 Stay up-to-date by subscribing to our new Artificial Intelligence and Machine Learning forum. Check out these trending topics: Linkedin Live Event - ChatGPT: Fortifying Data Security in the AI App-ocalypse Utilizing ChatGPT for Netskope URL Category Investigation Netskope Data Protection for Google Bard Netskope DLP Best Practices and Netskope AI-ML Webinar The latest and greatest AI Usage Dashboard   🗓️ Upcoming events 🗓️ Weekly SME workshops in 2023: schedule and recordings In this post we share the global schedule for the first half of 2023. When you click any lin

Did you know that June 8th is National Leave a Review Day? Over the next week (or month) to celebrate we’d really appreciate it if you'd be willing to share your Netskope experience. Your review of Netskope is very important, and helps keep our momentum strong in the SSE market.    As a thank you for your time, Gartner Peer Insights has a selection of incentives: 3 months of select Gartner research, market/vendor alerts, and weekly news, OR $25 donation to a charitable cause in the U.S., OR $25 gift card   You will be asked: What product did you implement and a few additional questions related to your product usage and results.   Gartner Peer Insights URL: https://gtnr.io/6x4R8m8xFIf you’ve previously submitted a review on Gartner, we would still love your help and you can update your review by logging in to your profile. Only reviews submitted within the last 12-months are considered by Gartner for vendor scores, so visit your review and submit an update and it’

Hi, everyone!  👋   I hope your week is starting off well!  A number of folks have graduations to attend and the weather here in Detroit, Michigan has turned from budding flowers to backyard grilling. I can’t wait to get my tan back!   We’re starting a new weekly post to roundup the latest content, upcoming events, top liked authors, and trending discussions.  Here’s a quick recap of what our Community team has been working on:    Our team is working on providing a Feedback button on the side of the Community page for users to easily access a page to let us know about any issues or ideas you have about the Community.  The feedback board is up and can be accessed here. Our team is working on the Netskope Fan Club group.  If you would like to be invited, please check out The Netskope Fan Club post for a $25 gift card and a chance at an Atari Lego set! Along with the Netskope Fan Club (which helps users dip their toe into advocacy)

Hi, everyone!  Julie here, again with a weekly update. I hope you find this roundup helpful!  If you do, leave us a comment below.  We’re trying new ways to communicate with all of you and we’re hopeful you find these posts valuable.   One quick shout out to @nduda for becoming this month's Featured User!  You’ll find his profile on the homepage, so you can easily click on his profile and see his great content. Thanks Nick for all you do!   Here’s a quick recap of what our Community team has been working on:  Our team implemented the Feedback button on the side of the Community page for users to easily access a page to let us know about any issues or ideas you have about the Community.  The Feedback button will blink until after you click it for the first time. The feedback board is up and can be accessed here. We’re working to update the email templates/notifications that are dynamically generated based on your subscriptions.  They’re

You might have noticed that we have not yet rolled out our neat new documentation portal. We've run into a snag and are working on it. We want to provide you with the best experience we can.   We'll send you another update as soon as we get the kinks ironed out.

  Hey there! 👋   The Community team is excited to share that on Monday, April 17, 2023, the Netskope Community is getting a much needed makeover!  🙌   Netskope believes in the value of community — and that's why our team has invested a lot of time and effort fixing and improving the UI/UX issues on this site.  We're excited to get this first release delivered to you next week.  After we push the new site live, we'll incrementally push out new releases based on your feedback... but more on that part next week.   Here’s what you need to know: In order to push the new site into production, the Netskope Community will be down for a few hours in the wee hours of the morning on Monday (for those of us in the Eastern time zone, that is.) Please note the site will be in maintenance mode for about 3 hours and will be inaccessible.  This site is slated to be down at 2:30 a.m. Eastern Time. All of your content, leaderboard points

Hey Netskope Customers,   We are conducting a Spring Customer Survey, and we would love to have you participate. Your feedback is very valuable, and this survey should take less than 5 minutes.    Netskope has partnered with UserEvidence to collect this feedback, and as a thank you for your time, we will be providing a $25 digital gift card or charitable donation as well as an entry to win the LEGO Atari 2600 set, valued at $239 USD for those who submit an eligible survey prior to April 30th.  Take the Survey   Contact Cache Walker with any questions, this is only available for current Netskope customers. 

Netskope UX research team conducts a variety of studies year round to identify the best design for the Netskope platform. These studies range from new feature design, usability testing, to general user experience feedback gathering. Help us shape the future of Netskope.   If you would like to be notified when researchers are conducting a study you might be interested in, sign up to be part of our panel!   We promise not to spam and will only reach out a few times a year. We look forward to your participation!

The community team is pleased to announce the redesign of the Netskope Community!  We’ve been working hard to improve your experience and now it’s finally time to show it off.  Our new design is aimed at elevating your user experience and providing you with the tools you need to foster meaningful connections with your peers.  This new and improved version includes the following updates:   New Homepage: One of the most significant updates you'll notice is our revamped home page. We've streamlined the layout to make it easier for you to find what you're looking for, while also adding new sections that showcase our most popular content. Our featured post section, for example, highlights the latest and greatest discussions happening within the community, ensuring you never miss out on the most relevant conversations.     1. The Search bar is now at the top of every page.    2. The Navigation Bar makes it easier and faster to get to where y

Next week we're rolling out our long awaited revamp of the documentation portal, docs.netskope.com! This is Phase 1, and the key focus areas are: Faster page load Quicker search response Faster doc updates While you'll notice very little difference visually, we rebuilt the back end from the ground up.  "So what?" you might ask. Well, no more getting a cup of coffee while you wait for the page to load! We're using a new platform, and we've also streamlined everything, so page load times have significantly improved. Also, the search works. Need we say more? There's nothing you need to do, as the URLs all remain the same. Just visit the site next week and revel in the phenomenal performance. If you notice anything odd, submit your feedback via docs.netskope.com.

  Check out our Netskope AWS Immersion Day World Tour schedule here to find out where we will be.Our "Bringing SASE to your AWS Environment" are uniquely designed workshops that are approximately 5 hours workshops taking attendees through a variety of exercises/modules focused on securing private apps on AWS to Netskope Cloud Controls for AWS.  Workshops are tailored for the technical practitioner who has an understanding of AWS and Netskope.Got questions? Contact me, Toni Pommet, tpommet@netskope.com or aws@netskope.com.

Netskope's User Experience (UX) team is conducting UX Research on Incident Management. If you have hands-on experience with monitoring/remediating incidents, we'd love to learn from you! The research session will be held via Zoom and will accommodate for your time zone.    Please provide your interest AND/OR nominate a team member with this Google Form. Upon completion of the research session, we will send the participant a SnackMagic Gift as an appreciation for their time!    Direct link to the Interest form:  https://forms.gle/P145CrkMPJHMZrDZ8 Direct link to SnackMagic link: snackmagic.com  

Hello Community Partners,   We're experiencing an issue with our Partner SSO login. We are working on a fix, and will let you know when it's all set!    In the meantime, you can log into the Netskope Partner Portal directly and use the Netskope Community link under the Resources tab.   Thank you for your patience and support.   Warm regards,   Rohit Bhaskar

Dear Valued Customers,Thank you for your active participation in the weekly technical events hosted by Customer Solution Group (CSG). In this post we are sharing the schedule of upcoming events. NOTE: To access the recording on past technical workshops click HERE TECHNICAL WORKSHOPSThese workshops are meticulously crafted and structured to facilitate the successful adoption of Netskope's cutting-edge cloud security solution. Netskope Threat Protection (New Event)In this session you will learn Threat Protection 101 - Introduction to Basic Concepts hosted by Mark Pray - Product Adoption Lead. Americas/EMEA (English) Date: September 05th, 2024 Time: 08:00 AM PTREGISTER NOW  Netskope Threat Protection (Part 2)Join Mark Pray (Product Adoption Lead) for an interactive technical workshop. Part-2 of this workshop continue with malware incident handling from part-1, followed by log correlation, patient zero, RetroHunt, CASB API  and Threat scanning.More details on Recording Available

Hi How can I get a copy of the slide deck from the webinar on the 8th Dec. thank you 

Greetings and salutations! I wanted to provide a quick update on some changes you’ll notice in our Community and why we’re doing them.  We at Netskope, decided to rethink and restructure our Support page in the Community to make it easier for our customers to find the help they need. You may have also been noticing a lot of tweaks here and there to improve the user experience (quite notably, the change from a black hyperlink to orange).   Why did we update the community Support page?  We thought about you, our customers, and info seekers. How can we reduce the friction between you and finding the answers you need? After many hours of design and analysis, we had a clearer picture of how to implement a Support page that would help link you to the right resources in an easily accessible way.  We did away with the three links nested under Support on the old navigation bar.  Now when you click on Support, you go to one main page with all the links to informatio

Every month, Netskope Threat Labs releases a report that summarizes the threat activity observed on the Netskope Security Cloud platform during the previous month.  Today, we released our November report, showing malware downloads coming from 158 apps, led by Microsoft OneDrive. Among the most common malware families were the BlackBasta ransomware and the AgentTesla RAT.   Download the November report and explore past reports:https://resources.netskope.com/cloud-reports/threat-labs-report-november-2022   Join the mailing listhttps://www.netskope.com/netskope-threat-labs#subscribe      

Greetings Netskope Community! Our Netskope culture is all about collaboration, innovation, and having fun! We believe that when we come together, amazing things can happen. We have a strong sense of community, and we’re not all business—we make sure to take some time to enjoy ourselves, celebrate special occasions, take part in team-building activities, and enjoy some great music. To help keep that party going, we have created a special Spotify playlist just for our Netskope community, with favorite tracks chosen by Netskopers. Check it out and get ready to dance! Do you have a favorite walk-on song? What "walk-on" song would you add to this playlist? Enjoy! Scott Hogrefe

The Netskope Appliance R99.0.0 release notes are live! You can see them here:  On-Premises Appliance Release Notes Version 99.0.0 Virtual Appliance Release Notes Version 99.0.0 Submit your feedback via docs.netskope.com.

With over 20+ years of experience in the Infosec industry as a security professional, I support Netskope’s customers in protecting their journey to the cloud. Over the last 10+ years, I have been collecting information on the main cyber attacks which I summarize in my blog. Hackmageddon.com is a primary source of data and trends of the threat landscape for the Infosec community. In parallel with the widespread adoption of cloud services, I have observed an increasing exploitation of cloud apps by threat actors. Through the years, I have summarized the most noteworthy campaigns and the corresponding mitigation strategies in the “Cloud Threats Memo” series within the Netskope Blog.    Learn about:  The latest on emerging threats affecting the cloud as they happen How these attacks work and the tactics deployed What you can do to protect your business   Subscribe Now   While you’re waiting for the next memo to appear in your inbox, you can check out past memos i

DLP incidents for Netskope Advanced Analytics are here! The documentation is live here: Advanced Analytics Incidents. The release notes are here: Advanced Analytics Incidents.   Key Features Incidents Data Collection (Explorer) DLP Incidents Status Monitoring (Netskope Library) Key Benefits Monitor Security Operations: Security incidents should be handled or mitigated in a timely manner. Advanced Analytics helps organizations see aggregated views of DLP incidents in order to get visibility into resolution. Identify process bottlenecks: With Advanced Analytics, organizations can dive into incident process workflows to identify and address bottlenecks. Identify frequent offenders: Advanced Analytics provides a summary view of DLP incidents, making it easier to spot the individuals and groups that need coaching. Communicate KPIs with upper management: CISOs need summary views to identify the problems in their security program. Submit your feedback via&nbs