Hi folks, we observed these issues with Advanced Analytics recently:
- Error message: <Tenant URL> didn’t send any data: This is an intermittent error caused by Netskope Client not sending data properly
- PDF export goes into an infinite loop: This issue is caused by malfunction of the “Google Maps” visualization type
- Error message: cURL error 28: This is an intermittent error likely caused by a timeout issue in our platform
- Error message: The Trino database encountered an error: This is an intermittent error caused by corrupted queries in our database
Our teams are aware of these issues and are working actively to troubleshoot and develop solutions. If you observe the same issues in your environment, please report this to Netskope Support or your Netskope account representatives.
