Dear Netskope Community Members,
We're excited to launch the SCALE Adoption Hub — a new interactive guide built right into the community to help you get the most value out of Netskope, faster.
Instead of simply helping you find an answer, the SCALE Agent helps you understand what to do next, why it matters, and where to go—turning the Netskope Adoption Welcome Pack into a guided, measurable journey.
🏆 SCALE Your Adoption
Move through five phases:
Start → Configure → Adapt → Learn → Excel
- 🏁 Start — Get access to key portals and resources
- ⚙️ Configure — Set up your tenant with security best practices
- 🛡️ Adapt — Implement real-time protection and policies
- 🎓 Learn — Complete Academy training modules
- ⭐ Excel — Advanced integrations and community engagement
📊 Track Your Progress
Build your adoption maturity from 0–100, unlock five levels, and earn phase badges as you progress.
More than a chatbot. A journey.
The SCALE Agent is designed to help you move from:
Question → Guidance → Resource → Action → Completion → Next Step
The experience is currently in beta, and we’d love your feedback as we continue to refine it.
Ready to SCALE?
👉 Open the SCALE Agent in the Netskope Community and start your journey.
Try different questions, explore your recommended tasks, complete activities, and tell us what you think.
Your feedback will help shape the next version of the experience.
How it works:
- Look for the SCALE Adoption Guide widget (bottom-right corner of the community)
- Work through tasks at your own pace — each one links directly to the resource you need
- Earn a badge for every phase you complete
- Track your Maturity Score as it climbs toward 100
- Reach Netskope Champion status when you complete the full journey
- Stuck on something? Just ask — the built-in AI assistant can answer your questions and point you to the right resource, anytime
Whether you're brand new to Netskope or a long-time customer looking to level up, SCALE meets you wherever you are in your journey.
👉 Head to your community homepage now to get started, or jump straight to the Full Journey Page
We'd love your feedback as you go — you'll see a quick prompt after each phase asking how it's going. Let us know what you think!
