So we have the agent deployed out to our widows and Macs in our environment. We have followed the Best practice guides for bypassing the VPN traffic with Netskope but we are still having issues connecting to the VPN on the Mac's. Anyone else run into this issue?
Solved! Go to Solution.
Hi @cmaulding are you running on Catalina? If so there is a PAN bug with Catalina and GlobalProtect, where split-tunneled domains/IPs are not functioning when running GlobalProtect 5.1 or 5.2.
You can read more on PAN's website: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBqECAW&lang=en_US%E2%80%A...
I have this same exact issue on Windows machines. The guidance for adding split tunneling via IP addresses have been done as well.
On Windows, we are experiencing the same exact issue where when we connect to VPN, the Netskope agent goes red and then a disconnect/reconnect fixes the issue for a period of time. It's very intermittent. I have a ticket opened with Netskope Support but no clear fix.
GP Version: 5.2.6
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Happy posting! 🖖