Skip to main content

Hello, I have 2 tenants, 1 for QA and 1 for production. Has anyone figured out a way to switch clients from one tenant to another without having to uninstall and reinstall? especially on a MAC system?

Uninstall/Reinstall is the only supported method.


However:
I would love to see multiple "tenants" under a parent "org" where much of the Settings configuration could be set once used by all the tenants. Then a device could be assigned to a specific "tenant" through a client config setting. I thought I had submitted that to my account team as an enhancement request, but I can't find it on my list. Must have only mentioned it in passing.


The only 'potential' workflow outside of removing/re-installing clients would be to use IDP mode and unenroll the admin user to see if this triggers a new enrollment to the other tenant, downloading branding/config files etc. This hasn't been tested but could be a potential workaround if such workflows are permissable


Hello,

 

is there any news on this issue?

 

Regards,

Nicola


Netskope have just launched this as part of 125 for Private access applications but not yet for web security although I have seen this functionality used by Netskope SE’s

 

B


This feature does NOT exist today for customers. Please contact your Netskope account teams to raise a feature request.


This feature does NOT exist today for customers. Please contact your Netskope account teams to raise a feature request.

 

The feature to switch tenant for web security no, however the functionality does exist so it doesn’t need a feature request.

 

The feature to use other tenants for ZTNA/NPA was released in 125 as per the release notes.

 


Reply