Telegram and Whatsapp for DLP Alerts

[hhamza]

Hi, 

We have a real time policy to trigger alerts for any DLP violations for Chat & Other IM Categories. We have however not been successful in getting any alerts with DLP profiles on. I would like to know if DLP works on Telegram and Whatsapp for users that's accessing these apps via browser. I have noticed from the CCI that some of the activities are not supported. Happy to hear your thoughts on the same if you had a similar use case.

Thanks!

[qyost]

Check your steering exceptions.   I believe both of those are on the default list of cert-pinned apps and bypass Netskope.