Netskope Global Technical Success (GTS)
Use Case - WhatsApp Web - Block Activities ‘Upload & Download’
Netskope Cloud Version - 119
Objective
Block ‘Activities - Upload & Download’ on WhatsApp Web
Prerequisite
Netskope Inline CASB license is required
Context
How to block Upload and Download functionality on WhatsApp Web
Do You Know?
- Netskope acknowledges WhatsApp Web as a Cloud Application and provides a pre-defined cloud app connector.
- As of Sep 19, 2024 with Netskope’s WhatsApp predefined connector, customers can exercise control over the following activities:
Lab Recreate
- Realtime protection policy
Path: Netskope Tenant UI >>> Policies >>> Real-time Protection
- End-user tried Uploading and Downloading content on WhatsApp Web, received the below message
Note - User Notification format used above Link
Verification
Author Notes
- DLP can only be applied to the WhatsApp Web version, covering upload and download activities. Reference article - Link
Terms and Conditions
- All documented information undergoes testing and verification to ensure accuracy.
- Netskope Engineering is continuously working on product enhancements. In the future, additional controls may become available to address some of the limitations mentioned earlier. If any such changes are brought to our attention, we will promptly update the documentation to reflect them.
Notes
- This article is authored by Netskope Global Technical Success (GTS).
- For any further inquiries related to this article, please contact Netskope GTS by submitting a support case with 'Case Type – How To Questions'.