Skip to main content
Solved

Unable to Open account in Netskope Support Portal

  • November 1, 2022
  • 5 replies
  • 431 views

Forum|alt.badge.img+4

Hi Team,

 

I am new to netskope, not sure where to post for help.

 

 

Trying to create account for opening a case in https://support.netskope.com/s/login but can't. 

 

Is there any other way, where I can log it.

 

Can someone please help me in this query.

 

S@m

Best answer by Rohit_Bhaskar

Hi @sarfrazahmed , I shared your post details with the relevant department, someone from our team will contact you for the same. Thank you. In the meantime as mentioned by @qyost could you please connect with your account team 😊

This topic has been closed for replies.

5 replies

qyost
Forum|alt.badge.img+16
  • Explorer III
  • November 1, 2022

I would suggest contacting your account team.


Rohit_Bhaskar
Netskope Employee
Forum|alt.badge.img+20
  • Netskope Employee
  • Answer
  • November 1, 2022

Hi @sarfrazahmed , I shared your post details with the relevant department, someone from our team will contact you for the same. Thank you. In the meantime as mentioned by @qyost could you please connect with your account team 😊


Forum|alt.badge.img+4
  • Author
  • New Member III
  • November 6, 2022

Hi Rohit,

Hope you doing well.

Could you please help in getting support portal active.

 

As still, I am not able to get in Netskope Support Portal.

No one reached out to me.

Thanks


Rohit_Bhaskar
Netskope Employee
Forum|alt.badge.img+20
  • Netskope Employee
  • November 7, 2022

Hi @sarfrazahmed , You will receive an email for support portal onboarding. In case if you don't please open a support ticket with .

Thank you for your patience and support.

Warm Regards

Rohit Bhaskar


Rohit_Bhaskar
Netskope Employee
Forum|alt.badge.img+20
  • Netskope Employee
  • November 14, 2022

Hi @sarfrazahmed , jsut checking in to see, are you able to access the support portal now!