Netskope Global Technical Success (GTS)
Box - Block Personal Instance Access
Netskope Cloud Version - 124
Objective
Box personal instance access should be blocked
Prerequisite
Netskope CASB Inline license is required
Context
Some customers use Box as their official cloud storage application. They might want to allow only their business Box corporate instance and block personal instance. This document will discuss how to achieve this.
Do You Know?
- Netskope acknowledges Box as a Cloud Application and provides a pre-defined cloud app connector.
- As of March 18, 2025, Netskope's Box predefined cloud app connector can identify instances.
- Box classifies non-corporate instances as 'Personal'
- Not all activities include instance detection as a component. Login successful is one of them
Configuration
- Step 1 - Instance Tagging
Path: Netskope Tenant UI >>> Skope IT >>> Application Events
- Step 2 - Real-time protection policy
Path: Netskope Tenant UI >>> Policies >>> Real-time Protection >>> New Policy
Verification
- The policy will only take action upon detection of the instance.
- Step 1 - Try to access Box via personal account
- Step 2 - Check policy hits
Terms and Conditions
- All documented information undergoes testing and verification to ensure accuracy.
- In the future, it is possible that the application's functionality may be altered by the vendor. If any such changes are brought to our attention, we will promptly update the documentation to reflect them.
Notes
- This article is authored by Netskope Global Technical Success (GTS).
- For any further inquiries related to this article, please contact Netskope GTS by submitting a support case with 'Case Type – How To Questions'.