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Device assignment

  • Jan 5, 2023 9:57 PM UTC
  • 3 replies
  • 278 views
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Hello,

 

We have a user that sets up our systems and they are then get the device assigned to them as the user. Is there a way to reconfigure this as it is now showing him on a lot of devices and dramatically skewing the application events and alerts?

 

Thanks,

 

Ron 

Best answer by qyost

I believe reinstall would be the most reliable method.

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    3 replies

    qyost
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    • qyost
    • Explorer III
    • Jan 6, 2023 2:42 AM UTC

    Is the client being installed with peruserconfig mode enabled?
    Netskope Client For Windows


     

    ---Q.
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    • rnahmensen
    • Author
    • New Member
    • Jan 6, 2023 5:16 PM UTC

    It looks like it is not I will have them add that to the install. Is there a way to change it on those that already have it installed, or will we need to reinstall the agent on those machines?

    Thanks

    Ron

    qyost
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    • qyost
    • Explorer III
    • Answer
    • Jan 6, 2023 5:41 PM UTC

    I believe reinstall would be the most reliable method.

    ---Q.

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