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Device assignment

  • January 5, 2023
  • 3 replies
  • 101 views

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Hello,

 

We have a user that sets up our systems and they are then get the device assigned to them as the user. Is there a way to reconfigure this as it is now showing him on a lot of devices and dramatically skewing the application events and alerts?

 

Thanks,

 

Ron 

Best answer by qyost

I believe reinstall would be the most reliable method.

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3 replies

qyost
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  • Explorer III
  • January 6, 2023

Is the client being installed with peruserconfig mode enabled?
Netskope Client For Windows


 


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  • Author
  • New Member
  • January 6, 2023

It looks like it is not I will have them add that to the install. Is there a way to change it on those that already have it installed, or will we need to reinstall the agent on those machines?

Thanks

Ron


qyost
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  • Explorer III
  • Answer
  • January 6, 2023

I believe reinstall would be the most reliable method.