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Device assignment

  • 5 January 2023
  • 3 replies
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Hello,

 

We have a user that sets up our systems and they are then get the device assigned to them as the user. Is there a way to reconfigure this as it is now showing him on a lot of devices and dramatically skewing the application events and alerts?

 

Thanks,

 

Ron 

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Best answer by qyost 6 January 2023, 18:41

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3 replies

Userlevel 5
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Is the client being installed with peruserconfig mode enabled?
Netskope Client For Windows


 

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It looks like it is not I will have them add that to the install. Is there a way to change it on those that already have it installed, or will we need to reinstall the agent on those machines?

Thanks

Ron

Userlevel 5
Badge +16

I believe reinstall would be the most reliable method.

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