We have installed Netskope client and encountering intermittent connections/service not starting properly once a machine booted up. This is happening for multiple users few weeks after deploying Netskope.
Did anyone encounter the same issue? I am searching any related documentation/forums but I think I overlooked it.
Thank you.
Best answer by sshiflett
@rapchua,
What operating system? Does the client provide any additional info such as being down due to error? Typically the client will fail to establish if there is a network or host issue that prevents connectivity to Netskope. I’d recommend grabbing logs from one or two of the impacted machines and opening a support case.
What operating system? Does the client provide any additional info such as being down due to error? Typically the client will fail to establish if there is a network or host issue that prevents connectivity to Netskope. I’d recommend grabbing logs from one or two of the impacted machines and opening a support case.