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Question

Shared Google Drive not listed

  • 6 June 2024
  • 0 replies
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A user has shared a Google Drive with me and an external partner. In Google Admin it shows as Active and I am a manager. The external partner has access, but I do not see it in API-Enabled Protection → Google Drive → Teams, or when I try to create a new DLP policy and choose subset of Team Drives. It is configured identically to the other shared drives in the list. What could be preventing it from being visible? It meets all the criteria outlined in the config guide…

https://docs.netskope.com/en/netskope-help/data-security/api-data-protection/api-data-protection-for-google-drive/configure-google-drive-for-api-data-protection/#google-team-shared-drive-support 

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