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I have just started a new company.

We have brand new Cisco Cat 9500 and 9300 MGig switches.

 

With Netskope installed on our computer have run a speed test and getting 100Mbps connected to the Internet with Netskope enabled.  With Netskope disabled we are getting speeds of up to 700Mbps connected to the internet.

 

Is there a reason why this is so slow, has it got to do with deep packet inspection?

 

Can anything be done to speed this up?

 

I am new to Netskope and our security team are in charge of this.

 

Hello @dazmacmain,

What tool are you using to test the speed with?  There are some tools that will show greater degradation based on how they handle HTTP threading and other details.  Further, are you using the Netskope steering client, IPSEC/GRE tunnels or another method to steer the traffic?

 

 

Dear ​@dazmacmain 

 

I wanted to share this article with you, which outlines important considerations for troubleshooting the Netskope SSE solution.

 

You'll also find a section explaining why typical speed test tools may not accurately reflect the end-user experience in these situations.

 

Additionally, this other article details a Windows tool designed to help gather all the necessary test data, which can be easily shared with the Netskope support team if needed. All the relevant information and instructions can be found within the article.

 

In case you require any further assistance or have additional questions, please do not hesitate to reach out to our support team for more information and in-depth troubleshooting.

 

 



 

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