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When a user tries to download any files from his/her BYOD using organization's email platform, the download should be blocked.?? How can we achieve  this in Netskope please provide me the steps..

If NS Client cannot be installed on the BYOD, then you need to configure SAML Reverse Proxy for the email platform such as Gmail.

https://docs.netskope.com/en/netskope-help/proxies/saml-reverse-proxy/


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