When we first evaluated Netskope, visibility into non-org accounts within the Outlook desktop application was a known gap due to the application being certificate pinned. I recall that other vendors we evaluated were able to enforce DLP controls on other Outlook accounts, but these vendors often excelled in Endpoint DLP and leveraged more “legacy” approaches as opposed to Netskope’s reliance on the forward proxy.

We currently block non-org accounts in the Outlook desktop app, but the allowance of client accounts within Outlook is a frequent request from our team users. With Netskope’s newer ventures into the Endpoint DLP space, are there any new or future-anticipated abilities to enforce DLP controls over these Outlook accounts/other certificate-pinned applications?