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Netskope Global Technical Success (GTS)

Device Control - Printer Access Control

 

Netskope Cloud Version - 123

 

Objective

Netskope's current abilities to regulate access to Printers

 

Prerequisite

Netskope Endpoint DLP license is required

 

Context

In this knowledge base article, we'll explore Netskope's capabilities regarding Endpoint DLP. We'll go through a use case to provide insights into both its capabilities and constraints.

 

Do You Know?

Endpoint DLP allows you to manage and govern endpoints to prevent sensitive content from being transferred to USB storage devices or printers. You can:

  • Govern endpoint devices by creating device control, content control, and file origin policies.
  • Monitor endpoint activities and block or trigger alerts when users try to use printers, transfer sensitive files to USB storage devices, set up and configure printers, and print documents.
  • Respond to incidents and alert the user of their actions.
  • Coach the user through custom notification messages by allowing them to justify their actions or cancel them.

 

Configuration

Step 1: Select the client configuration where you want to enable Endpoint DLP

Path: Netskope Tenant UI >>> Settings >>> Security Cloud Platform >>> Client Configuration >>> Client Configuration >>> Endpoint DLP

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Note: make sure to restart the device after the EPDLP activation.

 

Step 2:

Path: Netskope Tenant UI >>> Policies >>> Endpoint Protection >>> Select Device Control

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Note: Previously you can create a new printer constraint profile which includes the desired printer.

 

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A screenshot of a computerDescription automatically generated

 

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Verification

  • Try printing via using EPSON printer
  • The action will be blocked
  • Log analysis

Path: Netskope Tenant UI >>> Skope IT >>> Endpoint EventsAD_4nXfrFQ-1sSJ7Ldd9pZdTJJR9p4B_4eHerrkDoHMWaVFo--RChtNWVJAUxjNn_sa3WcFMKUvB9S8frq1VCvrVqDhnR8imdRn400golLf5vUzkKKrVrxFwrdwOUt9i9_U2goYHGyED?key=kEtGyiNFJyq5KniF_qUmlpFW

 

For further verification, you can find ‘Block’ logs in Netskope Client logs

File Name epdlp_sys_log.txt

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Terms and Conditions

  • All documented information undergoes testing and verification to ensure accuracy.
  • In the future, it is possible that the application's functionality may be altered by the vendor. If any such changes are brought to our attention, we will promptly update the documentation to reflect them.

 

Notes

  • This article is authored by Netskope Global Technical Success (GTS).
  • For any further inquiries related to this article, please contact Netskope GTS by submitting a support case with 'Case Type – How To Question'.

 

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