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Netskope Global Technical Success (GTS)

Google Gemini - Blocking 'Ask Gemini' in Gmail and Google Drive

 

Netskope Cloud Version - 123

 

Objective

Managing Google Gemini Sync Settings for Gmail and Google Drive

 

Prerequisite

Netskope CASB Inline & SWG license is required

 

Context

Google has integrated Google Gemini with various applications, including Gmail and Google Drive. Some organizations have granted access to the Google Gemini Chatbot (https://gemini.google.com/) for their end-users, but may wish to block Google Gemini integration ‘Ask Gemini’ with Gmail and Google Drive. This document outlines a solution for addressing this specific use case.

 

Do You Know?

  • Google Gemini holds ~14% of the market share in the generative AI chatbot space. Reference - Link
  • The Gemini feature on Google.com, accessible via the "Ask Gemini" icon in the top-right corner, was introduced in June 2024.

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  • The Gemini feature in Gmail, Gdrive accessible via the "Ask Gemini" icon in the top-right corner, was introduced in June 2024.

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Google Gmail

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Google Drive

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  • When end-users interact with ‘Ask Gemini’, the traffic is redirected to appsgenaiserver-pa.clients6.google.com.

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Configuration

Step 1 - Create a custom URL category 

Path: Netskope Tenant UI >>> Policies >>> Profile - - - URL Lists

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Path: Netskope Tenant UI >>> Policies >>> Profile - - - Custom Categories

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Step 2 - We need to create 2 HTTP Header profiles

Path: Netskope Tenant UI >>> Policies >>> Profile - - - HTTP Header

Google Gmail

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Google Drive

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Step 3 - Real-time protection policy

Path: Netskope Tenant UI >>> Policies >>> Real-time Protection >>> New Policy

 

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Verification

Google Gmail

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Google Drive

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Path: Netskope Tenant UI >>> Skope IT >>> Alerts

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Terms and Conditions

  • All documented information undergoes testing and verification to ensure accuracy.
  • In the future, it is possible that the application's functionality may be altered by the vendor. If any such changes are brought to our attention, we will promptly update the documentation to reflect them.

 

Notes

  • This article is authored by Netskope Global Technical Success (GTS).
  • For any further inquiries related to this article, please contact Netskope GTS by submitting a support case with 'Case Type – How To Questions'.

 

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