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Question

CE Admin Privilege

  • Apr 12, 2024 7:20 AM UTC
  • 5 replies
  • 441 views

munster

Hi

I have deployed CE 5.0.1.  

When ssh to CE, I can’t seem to “sudo su root”.  Likewise, can’t sudo reboot or shutdown.

Anyway to perform reboot or shutdown beside asking esxi team to do it?

thank

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5 replies

Eli
Netskope Employee
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  • Netskope Employee
  • Apr 14, 2024 11:57 PM UTC

If you deployed the Ubuntu based CE, then you can run the following command to be a root.

$ sudo su -


munster
  • Author
  • Apr 17, 2024 5:31 AM UTC

Hi Ejang

Noted.  How do I shutdown/reboot CE vApp?

 

thank

 


Eli
Netskope Employee
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  • Netskope Employee
  • Apr 20, 2024 1:53 PM UTC

$ sudo poweroff

$sudo reboot


munster
  • Author
  • Apr 29, 2024 1:23 AM UTC

Hi Ejang

 

When ran “sudo reboot”, got below error

=====================

cteadmin@CE:~$ sudo reboot
[sudo] password for cteadmin:
Sorry, user cteadmin is not allowed to execute '/usr/sbin/reboot' as root on CE.

=====================
 

 


Eli
Netskope Employee
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  • Netskope Employee
  • Apr 30, 2024 2:10 PM UTC

I think you need to contact the support team.

 

Root user password of OVA is only available to Netskope Cloud Exchange support team.

 

https://docs.netskope.com/en/netskope-help/integrations-439794/netskope-cloud-exchange/about-cloud-exchange/cloud-exchange-hardening/#ce-as-vm-hardening-1