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Windows only

We noticed that starting last week we’ve been getting reports of a lot of windows agents where NPA is disabled and the Agent Config doesn’t update. A reboot solves this. We’ve never had a single issue with Windows endpoints in years, now this. We’ve opened a ticket but curious if anyone else is seeing this.

2024/03/04 10:37:09.253 stAgentUI pbb4 tbc0 error osUtils.cpp:358 nsUtil Failed to initialize COM library. Error code = 0x80010106

One observation we have is that when this started (last week) there was a push from our IT team to get Windows updates applied. 

Can someone from Netskope provide an answer?

 


Can someone from Netskope provide an answer?

 

I’m the OP - this was resolved with numerous fixes (backend and client). Are you on r114?


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