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npa_api_policy_enabled is not enabled

  • Oct 16, 2024 8:49 AM UTC
  • 3 replies
  • 214 views

danisilfi
Netskope Partner

Dear Netskope buddies, 

 

Im trying get the list of npa policies from my tenant through API method and, when i launch the command (im using postman, but the result from the API web Netskope its the same) i get the following message:

 

“NPA policy feature npa_api_policy_enabled is not enabled”

Do you know why the tenant its getting me this message?

The option /api/v2/policy/npa is allowed in REST API v2 section

I have searching in the tenant something similar to this, but i didnt find any option to configure this feature.

If this feature is configurable, please, could you tell me where can i find it to enable?

 

Thanks in advance, 

 

Best regards, 

 

 

 

Best answer by Eli

Please contact your netskope sales representative to enable the feature.

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3 replies

Eli
Netskope Employee
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  • Netskope Employee
  • Answer
  • Oct 18, 2024 3:38 AM UTC

Please contact your netskope sales representative to enable the feature.


danisilfi
Netskope Partner
  • Author
  • Netskope Partner
  • Oct 21, 2024 8:17 AM UTC

Dear ejang, 

 

I have contacted with the sales representative and they have solved my problem in less than a minute!

Thanks for the advice!

 

Best regards, 


Eli
Netskope Employee
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  • Netskope Employee
  • Oct 21, 2024 8:23 AM UTC

My pleasure!