Skip to main content

Private Access - How to Upgrade the Publisher

  • April 22, 2021
  • 4 replies
  • 1409 views

Forum|alt.badge.img+13

Steps to Update Your NPA Publisher

  1. SSH into the Publisher you want to upgrade.
  2. On the Publisher option menu, select Upgrade, and then select 1 to initiate the upgrade. The upgrade should take around a minute.
  3. In the Netskope UI, go to Settings > Security Cloud Platform > Publishers. Locate the Publisher you just upgraded on the Publishers page to confirm it has a Connected status.

The full support article can be found here: https://support.netskope.com/hc/en-us/articles/360042838534-Upgrade-the-Publisher

 

Credits: Private Access Virtual Team Members

This topic has been closed for replies.

4 replies

Siva
Forum|alt.badge.img+12
  • Explorer III
  • September 18, 2022

Please confirm, is upgrading the publisher a manual process? thought it is automated and initialized by netskope backend.


KunalShah
Netskope Employee
Forum|alt.badge.img+9
  • Netskope Employee
  • September 19, 2022

@Siva NPA support Auto Update capability. An Admin can configure when the Publishers should update to the new software. Please request this capability in your tenant through your Netskope Account team.


Siva
Forum|alt.badge.img+12
  • Explorer III
  • September 23, 2022

Thanks @KunalShah  reached out and its now enabled on our tenant. Handy feature, one less thing to worry about 🙂


bruna
Netskope Partner
Forum|alt.badge.img+9
  • Netskope Partner
  • July 13, 2023

Hello.

Have you seen any cases of failed upgrade through the menu? I went to update the publisher and came across an error. We had to abort the process.