Private Access - How to Upgrade the Publisher

  • 22 April 2021
  • 4 replies

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Steps to Update Your NPA Publisher

  1. SSH into the Publisher you want to upgrade.
  2. On the Publisher option menu, select Upgrade, and then select 1 to initiate the upgrade. The upgrade should take around a minute.
  3. In the Netskope UI, go to Settings > Security Cloud Platform > Publishers. Locate the Publisher you just upgraded on the Publishers page to confirm it has a Connected status.

The full support article can be found here:


Credits: Private Access Virtual Team Members

4 replies

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Please confirm, is upgrading the publisher a manual process? thought it is automated and initialized by netskope backend.

Userlevel 1
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@Siva NPA support Auto Update capability. An Admin can configure when the Publishers should update to the new software. Please request this capability in your tenant through your Netskope Account team.

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Thanks @KunalShah  reached out and its now enabled on our tenant. Handy feature, one less thing to worry about 🙂

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Have you seen any cases of failed upgrade through the menu? I went to update the publisher and came across an error. We had to abort the process.