Netskope Community
10-20-2023 10:20 PM
I have a Real Time Protection DLP rule that is blocking uploads to unauthorized cloud storage sites. This rule hit when a user uploaded an invoice to a platform we use, Divvy. Divvy's storage is backed by S3. As such, the event shows that there was an Upload action on S3, with the referrer being https://app.divvy.co.
As this platform is trusted and will be in frequent use, I want to whitelist these actions. As such, I:
Of course - you know where this is going. The action continues to be alerted on, despite the explicit allow. I have added screenshots to demonstrate the policies, placement, and alert. Any guidance is helpful, as it seems to me this should be working, so I am left thinking I have a fundamental misunderstanding of how the policies function.
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