Netskope Community
05-07-2023 07:03 PM
Hi,
Kindly advise me that we set "Exceptions" registration on certain IP,
and the bypass setting seems working on TCP request, but UDP ones are blocked as below.
[log said:]
05-10-2023 10:28 AM
Hello @mochi. What port is this traffic on? Also, just to confirm, the exception you added was an IP based exception? If so, can you also ensure the "Treat like local IP" is checked on the steering configuration?
05-11-2023 02:39 AM
Hello @sshiflett
Thanks for your reply!
The port is 443 and I was add IP base exception (public IP address).
I'm afraid that I couldn't grasp why we need to check "Treat like local IP address" against public IP address based exception.
Do you think we should check it?
Appreciate your help.
05-11-2023 02:16 AM - edited 05-11-2023 02:16 AM
Hello,
I saw that behavior few weeks ago. It should only occur on UDP/443 (quic protocol). The client blocks those UDP/443 flows to avoid the client/app evading the security controls and inspection. Here Chrome should fall back to regular HTTPS TCP/443
Have a nice day
05-11-2023 02:41 AM
Thanks @armeld !
Good point that I did not check if our Chrome was fall back to regular TCP 443 using.
I will check it!
Thanks again!!
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