Skip to main content

It was mentioned that the setting can be configured under Settings > Manage > Multi-Factor Authentication Integration, but in my environment, the Multi-Factor Authentication Integration tab does not appear, as shown in the screenshot below.

Has there been an update?

Could you let me know where I can configure this?

https://docs.netskope.com/en/multi-factor-authentication/

 

Hello ​@Maho Fujino


This is no longer enabled by default in new tenants.  Please reach out to your local Customer Success Manager or Account Team for assistance in getting it enabled along with any other caveats around this feature. 

Thank you. 


Hi sshiflett

That is the problem I have also with hidden features.  We are licensed to use them and why we still have to ask CSM to enable? 

How can I ask CSM to enable those features if I dont even see or know them exist?

Netskope should enable all features entitlement and let customer decide whether to use or not

pls advise

thank

 


Hi ​@munster 

Thank you for your feedback. We can take this up with the team and update you accordingly.

once again thank you for suggestion.


Hi sshiflett

That is the problem I have also with hidden features.  We are licensed to use them and why we still have to ask CSM to enable? 

How can I ask CSM to enable those features if I dont even see or know them exist?

Netskope should enable all features entitlement and let customer decide whether to use or not

pls advise

thank

 

I had to arrange a meeting with our CSM to go over every flag we are licensed to use on a Zoom call, I recommend you do the same.


Reply