Skip to main content
Question

New transaction logs feature and sending to AWS S3 Structure issue

  • October 7, 2025
  • 5 replies
  • 97 views

Rahul_Kumar

We've enabled the new transaction logs feature and sending it to our AWS S3.
We have came across something which we wanted to point out which is the directory structure is in hours/days/month/year this is not how standard logging folders are created and is different from your old approach too. This can be an issue during manual searching or programatic querying in tools like AWS Athena. I suggest changing this to a normal directory structure to avoid these pains.

5 replies

BrianThomas
Forum|alt.badge.img+5
  • New Member III
  • December 15, 2025

We are running into issues with this format when ingesting logs into Cribl. 


jforrest
Netskope Employee
Forum|alt.badge.img+12
  • Netskope Employee
  • January 23, 2026

@Rahul_Kumar ​@BrianThomas Can you please let me know what method you are leveraging, Cloud Log Shipper or Direct to Cloud Log Streaming?


BrianThomas
Forum|alt.badge.img+5
  • New Member III
  • January 23, 2026

@Rahul_Kumar ​@BrianThomas Can you please let me know what method you are leveraging, Cloud Log Shipper or Direct to Cloud Log Streaming?

We are using direct to cloud log streaming. 


jforrest
Netskope Employee
Forum|alt.badge.img+12
  • Netskope Employee
  • January 23, 2026

Can you share an example of the directory structure you are seeing so I can provide a tactical solution and file an enhancement request?

 


BrianThomas
Forum|alt.badge.img+5
  • New Member III
  • January 23, 2026

Can you share an example of the directory structure you are seeing so I can provide a tactical solution and file an enhancement request?

 

I dont have access to the S3 bucket to show the structure, but it is in H/D/M/Y format. We opened case # 00592950 and PM informed us that they will not fix the issue. I don't feel that is a reasonable response.