Skip to main content
  • EN

Note: I understand that traffic to Zoom is generally recommended to be bypassed.

If I want to prohibit the use of Zoom's camera and microphone features, what kind of policy should I write?

I was under the impression that writing a blocking policy in CFW would be sufficient to block usage, but the traffic does not seem to be getting blocked.

 

Here is the configuration I applied:

Under Settings > Security Cloud Platform > App Definition > Cloud & Firewall Apps, I added the following configuration.

After that, I created a block policy under Real-time Protection.

 

I expected that Zoom’s camera and microphone functionalities would be disabled as a result of the policy.
However, users are still able to use those features.
I would appreciate it if you could point out any mistakes or misconfigurations in my setup.

Hello ​@Maho Fujino, 


Have you validated that this traffic is being steered to Netskope?   Zoom likely falls into default bypasses so while you’ve created a policy it will not be enforced as the traffic is going direct.  Client logs or a PCAP will validate this.  You can also check your steering configuration to see what categories and domains are being bypassed.  Additionally, it’s possible that you may need to block IP addresses for Zoom as well if the application uses them directly instead of domains.


Thank you. 

Reply


Badges Winner

Show all badges

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!
Terms & ConditionsCookie settings