Hi team,
We noticed that DNS TXT record response originally includes multiple entries, but after processing through Netskope, only a single entry remains.
Not sure if it is because on our tenant DNS Security is enabled.
Does anyone also face the same issue?
Hello
This might be dependent on what DNS servers you’re using. Are you seeing this behavior in nslookup or using something else? If the example you’re testing or seeing this behavior with is publicly available feel free to DM me and I’m happy to take a look.
That being said, in general even with DNS Security Netskope should respond back with the appropriate response unless we take policy action on it. This response is based on using public resolvers unless you specify a separate resolver for us to use.
So according to support, this issue is known and The fix is going to be implemented in CFW-36.0.
However, we don’t know when it will be fixed, so stay tuned.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
