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Issue Password for Single User to Uninstall Agent

  • June 26, 2024
  • 1 reply
  • 326 views

munster

Hi

We have users in “All Users” group in Client Configuration.  They are password protect from client installation.

However, I have to issue the password to 1 user to uninstall password which means all other users can also uninstalled with this password.  

Is there anyway just generate 1 time password for that user to uninstall without having to share the actual “password ptotect client uninstallation”?

 

thx

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1 reply

ejang
Netskope Employee
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  • Netskope Employee
  • June 27, 2024

No there isn’t.

As a workaround, If you provisioned users with an IdP or AD, for example, you can create a group in AD, assign users to that group in AD, and then set the Uninstall password to that group in the NS WebUI.

Alternatively, you can use administrative controls, for example, your security policy prohibits password sharing.