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I have been digging through documentation but have been unable to find an answer on this specific SMTP Proxy DLP issue.  We currently use Netskope DLP to cover network exfiltration and endpoints (USB, etc), and we’re testing Netskope’s SMTP Proxy DLP.  For some reason, we’re unable to get Netskope to trigger on DLP violations in the message body.  It always catches content in attachments, but if I paste the exact same test content in the message body (SSN, CC, etc) it fails to trigger a violation.  Is this by design, or am I missing something in the config?  Thanks

Found the issue.  Had to make sure “MSG” was added to the DLP File Profile.


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