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How do I access KB articles in the support portal?

  • January 10, 2024
  • 1 reply
  • 111 views

I'm unable to get to the KB article at this this link. Do I need a special Support Portal login? My community login isn't working there, and I do not see a way to create a support portal login.

 

I'm trying to solve the same issue that this community member ran into, and getting to the KB article seems to be the key.

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1 reply

zthompsoncr
Netskope Partner
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  • Netskope Partner
  • January 12, 2024

That is the support site for submitting cases etc and still does contain some older articles however, most all docs are on the public facing page. https://docs.netskope.com/en/netskope-help/netskope-client/addressing-ssl-error-while-accessing-aws-services-via-the-aws-cli-with-the-netskope-client-enabled/