Netskope Next Gen SWG helps organizations take back control over user->cloud activity that firewalls either miss or can't understand. Cloud Firewall complements Next Gen SWG to address the non-web apps. Check out our new video to explain what a Cloud Firewall does, and let me know if you have any questions
https://community.netskope.com/t5/Video-Library/Introduction-to-Netskope-Cloud-Firewall/ba-p/4829