Browser Access with Okta

  • 14 July 2023
  • 1 reply


I am unable to access the application without a client. I have Integrated Okta for reverse proxy. Whenever I try to access the application, I am getting an error: 500 : Netskope was unable to process authentication request for tenant:<18507>. couldn't create AUTH URL: runtime error: invalid memory address or nil pointer dereference.


1 reply

Userlevel 6
Badge +16

Hello @akashsaxena,


When you say you integrated Okta for reverse proxy, what app did you select?  This error likely requires some additional investigation by our support.  I'd suggest opening a case with a HAR capture and your tenant details.