Browser Access with Okta

  • 14 July 2023
  • 1 reply
  • 10 views

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I am unable to access the application without a client. I have Integrated Okta for reverse proxy. Whenever I try to access the application, I am getting an error: 500 : Netskope was unable to process authentication request for tenant:<18507>. couldn't create AUTH URL: runtime error: invalid memory address or nil pointer dereference.

 


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Userlevel 6
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Hello @akashsaxena,

 

When you say you integrated Okta for reverse proxy, what app did you select?  This error likely requires some additional investigation by our support.  I'd suggest opening a case with a HAR capture and your tenant details. 

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