NPA - Tunnel Down Events

  • 9 June 2023
  • 2 replies

  • Netskope Partner
  • 0 replies



I've been using NPA successfully but I am noticing quite a lot of tunnel down events from several users, a couple events are caused by the device hybernation which we could somewhat address it by disabling the modern hybernation via GPO but the tunnel down remains and NPA does a very poor job on providing more details on what could be the reason for it.


How can I get more details about those events?


Also, how can I get these events on a report? it would be very valuable for us to have a widget of sorts with top 10 problems, I need to be the first one ot know if a user tunnel is failing to establish.



2 replies

Userlevel 5
Badge +16

Can't answer the top questions, but I'll add support for the later reporting request.   
I'd love to see the current device logs in Advanced Analytics, where reports similar to what you're asking for could be built.

did you ever any responses on NPA statuses?