Ask the community

NCE SSO problem with AzureAD


Hi all,

i set up the Cloud Exchange in SSO with Azure AD. When a user authenticates to AzureAD via username and password, the SSO login on the cloud exchange works correctly. If the user logs in to AzureAD with windows Hello and with biometric recognition, SSO login on Cloud Exchange does not work. It could be a problem related to the type of token issued by Azure AD and consequently to a parameter that Netskope CE does not recognize.


Has anyone had the same problem?



1 Reply 1

@NicolaScand can you capture a HAR and/or SAML tracer with both flows?   I'm not sure what would cause the Windows Hello issue.  I have also asked our internal Cloud Exchange team if this is expected or not.  

Sam Shiflett
Netskope Sales Engineer - North Florida
Top Liked Authors

In order to view this content, you will need to sign in to your account. Simply click the "Sign In" button below

Sign In