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CX Weekly workshop to address Support Portal Migration

kvarshney
Moderator
Moderator

Greetings from Netskope!

 

We thank you for your active participation in weekly workshops, which have been consistently attended in range of 50-80 valued customers. Based on your questions and feedback we continue to make enhancement and introduce new topics. The workshop on such new topic was attended by 130 customers, and it was very interactive session, supported by four panelists. We mentioned these two new topics for Q3 series of customer success workshops in our last community update.

 

Second topic suggested by our customers was "Effectively working with Netskope support & requesting new feature". Due to challenges faced by our customer with the migration to new support portal we will adjust this workshop to focus on the new portal. This workshop is now updated and scheduled on October 27th. Please register to learn how to work effectively with netskope support using new ServiceCloud platform. Senior leadership of netskope support will be on panel to answer any question you may have.

 

Our schedule for Sep-Nov, 2022 also has been updated:

https://community.netskope.com/t5/Events/ct-p/events?region=North%20America&language=all

If you have missed any past event, recording and content are available on the event page.

 

We highly appreciate you taking time for Netskope Adoption Program Survey: https://www.surveymonkey.com/r/KSXGYRJ

 

Netskope Customer Experience

North America 

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